Over the past 6 years, I've 3 contacted Price Pfister about my crappy, leaky kitchen faucet. The lady was very nice and then she asked me for my credit card. Shen charged me $5 and sent replacement parts. So far, 6-8 of the SAME replacement parts (diverter and cartridges) -all failed within a year on my Parisa kitchen faucet. I contacted PF a few month ago asking for a whole new faucet, but PF sent MORE replacement parts. So, I wrote to the CEO (Greg Gluchowski Jr.)Mr. Gluchowski ignored my letter. A month later I emailed the same letter to his secretary and him...nothing again.

The bottom line...from my experience, Price Pfister makes crappy products and has a horseshit CEO.