Priceline.com
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1 stars | | (150) |
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Category: Travel
Contact Information Virginia, United States
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Priceline.com Reviews
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March 27, 2008
Charged $82.15 in fees on $100 car rental
I rented a car through Priceline.com and was ripped off with extremely excessive fees. $82.15 on a $100 total auto rental. Their website asked if I wanted to rent a subcompact at $18 / day or a midsized at $20 / day, or full sized at $23 / day, etc.
I picked the midsized at $20 / day for 5 days and the bill was for $182.15 - What it can't be??? I called priceline.com and they said that I had agreed to their terms and the $82.15 was for taxes and fees. No, it did NOT include damage waiver, insurance, age additions (I am 52) or any legitimate charge.
$82.15 fees on a $100 car rental ! ! !
Typically taxes and fees should not have been more than $15 to $25.
Priceline.com ripped me off and I will NEVER use them again.
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February 11, 2008
Scam and cheating!
I made a bid for a car rental in which i won, when i filled out the information i made arrangements to receive the rental car down town not at a airport, when i won the bid they sent me info for pick up at the airport, i called them within 2 minutes, and told them of their error, they told me I must be wrong and there is nothing they will do. I complained to 2 different people and then sent and email, they sent back in an email I know you believe you checked downtown but you did not. There is no question what i checked their program automatically changed it.
The workers are rude and crude and are not willing to make any changes without charging you money. Anyone having problems with this rip off firm should make a dispute with your credit card company to get your money back!
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January 22, 2008
Overcharged!
Arrived at hotel with priceline confirmation print out. After driving 2 hours from another state. Just to be told from hotel clerk that I could not stay, cause here computer was not accepting my credit card. I explained and showed the young lady that I my print from priceline that this has been paid via internet. Clerk replied with a nasty attitude as if I have done something to her personally stated that there was nothing she could do for me stay. I drove away heated and embarrassed by this ordeal. Call my credit card company which was a prepaid WalMart debit card. The Customer service rep stated on which is on record that priceline.com has been confirmed and also there has been 5 attempts from Homestead of charging me an additional $32.96. I have already paid $46 and some change. which I paid more through priceline than i would coming straight to the hotel. Go Fiugre? Well roughly about an hour and half later the clerk called and stated that I could stayand she did not know i have paid through priceline. Well that's a bunch of BS. I originally stated and the print out i my hand when I originally showed up. I complained to the Hotel manage the next day and priceline.com. No satisfaction served. I was ripped off and rudely embarrassed. Screw priceline.com!
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December 11, 2007
TLG Great Fun - Unauthorized charge of my credit card
Once i made a reservation from www.PriceLine.com. at that i didnt get any discount and didnt subscribe for any promotional offers, but one company call Great Fun is deducting $11.99 every month from last 2 months, what should i do ? is there a possibility to get the money back .
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July 12, 2007
Undisclosed baggage restrictions!
I booked a flight to from Minneapolis to Berlin with a layover at Gatwick in London. The international flight allowed me to take up to 2 bags at 70 lbs and a carry on bag. I brought 1 bag at 70 lbs and a carry on. After arriving at Gatwick after a long journey I re check my bags. The ticketer at the connecting airline Air Berlin told me that they only allowed 1 bag up to 30 lbs and no carry ons. How can this be? They told me I needed to pay an extr 150 pounds to send my bags on to Berlin. I would even mention returning home. Why would priceline book me on a flight through a carrier that does not support any sort of international bag restrictions? No where on any of their documentation did it say something like this could happen. I spent hours talking to cs reps and got no where and I ultimately almost paid the cost of the flight twice because of it.
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July 5, 2007
Consumer overcharge!
I went online to Priceline.com looking for price saving on a hotel. I booked two nights at Holiday Inn, Savannah, GA for $213.94 (or $106.97 per night). When I checked in hotel I told them I was only staying one night--they billed me $88.92 for one night--$18.05 less than Priceline's "savings" per night.
When I requested reimbursement for both nights from Priceline since the hotel had charged me, they had the hotel refund the charge for $88.92 and refused to reimbursement me for the 2nd night (which I had canceled upon check-in)
So I ended up paying Priceline a total of $213.94 for a single night.
The hotel charges $88.92 per night totaling $177.84, so in effect Priceline's "savings" results in costing the consumer $36.10 more for a two-night stay.
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April 5, 2007
Priceline enables bad business attitude towards customers
I booked a hotel on Priceline using the "name your own price" feature. When using this feature, Priceline cannot guarantee the type of room being booked; however, Priceline indicates that any special requests must be made by calling the hotel. What Priceline does not disclose is that HOTELS ARE RUDE and unwilling to even listen to requests KNOWING IT WAS RESERVATION MADE THROUGH PRICELINE.
Bottom line is that although PRICELINE says that special requests are not guaranteed and are based on availability, the truth is that HOTELS second-rate PRICELINE users.
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December 1, 2006
Withdrew money for a flight that was not confirmed
Do not use Priceline. I believe that any service online that wants you to give them your card information prior to purchase has to have a hidden agenda. Priceline withdrew money from my account. When I called the 800- number to dispute the fact that i did not confirm any flight for that price. They told me that there was no way that they would refund the money or change the flight.
Whatever happened to the customer is always right?
Unless you have money to burn I would not recommend that you use Priceline.
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October 18, 2006
Unfair advertising practices
Dear Consumer,
Do not use Priceline.com. If for any reason you must change your date of travel, you will not get a refund or for that matter you will lose the entire cost of your airline tickets plus their service fee. I had to have surgery on a scheduled flight date and was told that I was not able to get a refund or change the ticket date.
Be advised ....no where on priceline.com's website does it say that it does not allow changes to a reservation, that means, airline ticket, hotel, etc. They instead have a hidden icon that you must click on that says 'travel insurance'. I feel this is a tricky way to get away with murder on consumers.
So, do not use priceline and also complain, complaign, complaign to the fcc, to whoever will listen. Look it's us against goliath, but we know who won that battle!
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August 15, 2006
Price difference on airline tickets
I am on a fixed income and so money is tight. Went on-line to see about buying a ticket to fly to Michigan to see relatives. Went to priceline.com and was quoted a price very nice price in fact. Guess what your parents tell you is true if it is to good to be true then it is. When I got my card and tried to purchase my ticket it went from $121 to $321 why is this?!
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