Prillo Furniture

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Category: Home & Garden

Contact Information
montreal, QuÃ©bec, Canada

Prillo Furniture Reviews

mtl shopper June 17, 2011

lies

WORST SERVICE provided by prillo in st.leonard. i order couches 2 months ago and was promised delivery in 5 weeks max. its now the 8th week and they are no where near to be delivered to my house! service dept says one thing and salesman says something else. first fabric is out of stock which no one calls to inform me about. when I call them to see whats taking so long, they advise me of fabric being out of stock. salesman then suggests i change fabric to get my sofas in 2 weeks which he promises me to. i go ahead and change the fabric. two weeks later NO SOFAS, NO SCHEDULED DELIVERY EITHER. they keep lying and contracdicting eachother. these aren't cheap sofas to begin with so now i am stuck in this contract with really no other option but to pray the staff at prillo realizes how pathetic they are acting. once this nightmare is over i will NEVER step foot in a prillo store. DO NOT BUY ANYTHING HERE. the most unprofessional company i have ever dealt with. nothing but a headache.

JUST WRITTEN,no more verbal complain October 18, 2010

False advertising

They advertise a Bordeaux bedroom set with upper drawers on each of the furnitures for $999 on two flyers dated from October 08 to 22 2010. Today October 18 I walked in to their location in Laval, asked to see the model on the floor. The salesman pulled the flyer out of my hand very rudely and walked me to a bedroom set displayed in the front of the store similar to the add. I repeated and showed the picture in the flyer detailed drawers that open and wanted to see it. He continued by telling me that the manufacturer has replaced that model with a newer version, displayed without the opening drawers. And that Prillo no longer carries that "older" model advertised in their flyers. And he carelessly continued thowing his sales pitch for the model they did have. Untill I walked out of the store and straight to my computer. Prillo.com still contains the Bordeaux add in their flyers as well as their website. http://www.prillo.ca/en/bedroom/index.shtml