I was surprised when I saw all these complaints for Prime Contact Solutions in this site.
I was not aware that some people from this company would be brave to state what is happening in this company.
I would say I was one of their pioneer employee . I experienced bad and worse things you would experience in a call center / job.
They don't think of their employees, all they think is how they can gain profit for their business. yes, you are right.. they don't pay taxes even for their employees. REALLY worse for a business..

Relationship of Pam and Gabriel Torrecampo? I'm not surprised with this story. Gabriel Torrecampo (Prime's CEO) and Pam Caoili ( Prime's manager), for me are really having an indicent and wrong relationship. But I don't have any business to do with their relationship. It's up to them.

I also heard about a sexual harrasment thing done by Mr Gabriel Torrecampo with his personal secretary before. I didnt believe on that rumor back then, but when I had the chance to chat and spoke with this girl. She really admitted that Mr Gabriel Torrecampo tried to abuse her. That's the reason why she suddenly resigned from the company.

Pam Caoili..I can say this girl is a two-faced person.She is very harsh and bad to her agents. All she wants and thinks is MONEY! What i heard is they have a client now which she always asked for money for favors. She even had borrowed money from her previous agents which she didnt pay. She would say sweet things to you to impress you... and that's it. You'll get bad and worse things when she's at your back then.

I also heard that the relationship of Mr Torrecampo and Pam started when Pam borrowed an amount of P50, 000 for her new condo unit. By the way, Mr Torrecampo is a married and Pam just acts like a mistress then.

Let me also share a story, It's really weird. When Mr Torrecampo himself caught Pam Caoili having sex with an I.T guy named ROLANDO PALEA also known as "PAPOY" in their own I.T room. Bad for Mr Torrecampo, bad as well for the office... as it acts now as a motel for Pam and Papoy!

Well, there are still lot of things to be said...about this company.. but I'll stop here...I'll let the other people from this company... speak up!

Herb Kimble, CEO of Prime Contact Solutions, an outbound call center that uses and exposes young call center agents to insults and promises that never happens.

Ridiculed by the CEO and his manager, I was forced to resign because I could not take his unfairness and unprofessionalism. Promises to move to a better facility back in August but until this point still operates at a back of am Internet cafe that is owned by Prime Corporation with COB as Gabriel Torrecampo. They offer package compensation which do not have government taxes withheld and do not pay their employers share of the contribution.

In addition They do not pay their share of night differential that is required by law. He also is an employee of said corporation without the legal documentation or permission from Immigration for him to work in the Phil. He is illegally working here in the Phil. The government should do something about him and the company he works for. He is compensated 220, 000.00 pesos at this time but does not pay taxes either here or in the US.

This company and Herb Kimble should stop using their agents for their gain and pay them the necessary compensation that is required by law and start paying government taxes. The contracts given are from Prime Corporation which is a total difference of Prime Contact Solutions. He does not have empathy for people he works with.

The company does not have any business permit or operation to operate and uses their Prime Corporation license to operate. BEWARE OF HERB KIMBLE OR PCS because they will just use you and expose you and ruin your career. They did to me, they can do it to you.