This is a terrible payroll service. We have been with them just over 6 months after leaving ADP (only in an attempt to lower our costs). We have since received notices from the federal and state IRS that our payroll taxes were not paid. We have contacted customer service at Priority Pay Payroll numerous times to try to clear up the matter, and they can't seem to appreciate to severity of these issues. We have hounded them to prove that they are submitting the correct paperwork and payments as they promise, but they keep feeding us excuses. Now we have to chase them down to pay our taxes to the government. They insist they are liable, but we know (and the IRS has confirmed) that WE are on the hook for this, and we may be facing penalties. I cannot believe a company can get away with this! Stay away! We are switching back to ADP immediately.