http://www.dvdsetshop.com
Hey guys,
I purchased DVDs from this online store a few weeks ago. I paid $75US and was told they were authentic DVDs. They are not authentic, they have foreign writing on the menu and appalling. I was offered a $5 refund initially. Do not buy off these guys thinking they are original. Please see conversation below for the online customer service:
You 06-19 17:41:12
Hello
[Prompted] 06-19 17:41:23
The operator will accept your dialog request, please wait
If you don't want to wait, please click Leave a message
Edda 06-19 17:41:26
Hello. Welcome to www.dvdsetshop.com. My name is Edda. How may I help you?
You 06-19 17:41:49
Hi Edda, I just received an order I made a few weeks ago
You 06-19 17:42:09
I was unaware that these were not original, and opened the package
You 06-19 17:42:34
I would like to return these dvd's as I am not happy and would prefer the authentic dvds
You 06-19 17:43:12
My order number was 109060924636
[Prompted] 06-19 17:44:04
Thank you for your patient waiting!I am typing, answering your quesiton now, please do not leave.
You 06-19 17:44:21
ok thanks
Edda 06-19 17:44:30
Have you opened the dvds?
You 06-19 17:44:47
I played one of them
You 06-19 17:44:58
They are individually packaged
You 06-19 17:45:14
In a cheap dvd wrapping
Edda 06-19 17:45:18
Our dvds are individually packaged.
You 06-19 17:45:43
Well I took one out and it had all asian writting
You 06-19 17:45:57
which was not mentioned on the website
[Prompted] 06-19 17:46:49
Thank you for your patient waiting!I am typing, answering your quesiton now, please do not leave.
Edda 06-19 17:47:06
Do you have playing problem?
You 06-19 17:47:30
Do i dont have a playing problem, but i cannot read the titles on the menu
You 06-19 17:47:46
I am not sure you understand what my problem is
Edda 06-19 17:48:31
Our dvds do not have menu.
You 06-19 17:49:03
And are not authentic
Edda 06-19 17:49:24
They are ture.
You 06-19 17:49:37
Ture?
You 06-19 17:49:40
What is that
You 06-19 17:50:07
They are copies
Edda 06-19 17:50:10
authentic.
You 06-19 17:50:19
I can download that off the internet
You 06-19 17:50:26
I would like my money back please
You 06-19 17:50:41
Can you or can you not give me my money back
You 06-19 17:50:45
They are not authentic
You 06-19 17:51:06
My idea of authentic dvds are proper packaging
You 06-19 17:51:11
and english!
You 06-19 17:51:18
and they should have menus
You 06-19 17:51:22
in english
[Prompted] 06-19 17:52:13
Thank you for your patient waiting!I am typing, answering your quesiton now, please do not leave.
Edda 06-19 17:52:23
We only can refund you $5.
You 06-19 17:52:32
whats?
Edda 06-19 17:52:49
You need to adjust the language in your dvd player.
You 06-19 17:52:53
$5? Did i pay $5?
You 06-19 17:53:08
My dvd player is in english
You 06-19 17:53:18
Your dvds are foreign
Edda 06-19 17:53:18
There is no problem with our dvds.
You 06-19 17:53:21
I am not happy
You 06-19 17:53:26
They are fake
You 06-19 17:53:29
You are fraud
Edda 06-19 17:53:40
Our dvds are English with removable subtitles.
You 06-19 17:53:50
Your menus are foreign
You 06-19 17:53:56
Your dvds are fake
You 06-19 17:54:14
you guys are fraud
You 06-19 17:54:30
I am not happy, and will put negative feedback on the internet
You 06-19 17:54:44
hopefully this will stop others from getting ripped off like i did
You 06-19 17:55:29
Will you answer to that? Or are you just going to ask me another off topic question?
Edda 06-19 17:55:59
We can refund you $10.
You 06-19 17:56:12
Did i pay $10?
You 06-19 17:56:24
No
You 06-19 17:56:50
I paid 75
so i want 75