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Baek Hyun Kim
August 16, 2010
Membership fee
From few months, privacy guard took my money every months form my bank account.
So, I called them to make sure that I have participated their membership but they don't have any information of mine.
They told me all my money will be refunded but this month they took my money.
How to do that.
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July 28, 2006
They are worse than criminals
I can't remember from what, but through Bank of America, I was automatically signed up for a free trial period of Privacy Guard. Knowing I would eventually have to pay for this service, for which I neither asked for nor wanted, I immediately canceled it. I never used their service, couldn't even tell you what it is they offer. Three months later or so, I got a bill from Privacy Guard. I called, made them remove it, because I had already canceled. I thought that was really conniving of them, but I passed it off as a potential mistake.
At least a year has gone by, haven't thought about them once. Looked at my bank statement. Privacy Guard $89.99! Unbelievable, I never was a member, and I had canceled two times before. It goes with out saying that I never received any notification of this charge. In fact I certainly would never have signed up for an automatic billing system. They must do that by default which must be some sort of violation.
I believe they are criminals. And worse than criminals, they are cons. Judging by the name, Privacy Guard, they are guilty of the exact thing they claim to protect against. They are disgusting hypocrites. This is just as bad as identity theft, maybe worse, because who knows how many thousands (hundreds of thousands?) of people they essentially steal from. And they don't really lose in this scenario. They are going to have possession of my money for several weeks, (who knows how long really). If they are doing this with even just a hundred other people's money, that's $10 grand that
they can invest for 6-8 weeks, and earn interest on. And I have a feeling there are more than 100 people who they have stolen from. Plus there's probably some percentage of people who mistakenly let
Privacy Guard get away with it.
They are lousy lousy people. I am sure of this because, two seconds of a search reveals how many hundreds of complaints have been made about this company. It then stands to reason that the executives of Privacy Guard and its parent company Trilegient, are well aware of these practices, and have done nothing to stop them. I call on Nathaniel J. Lipman, CEO of Trilegient to change his company from its malicious tactics and try earning money honestly.
I would encourage people not to do business with this company, but even if someone had told me ahead of time, I don't think I could have done things any differently, than immediately cancelling a service I was automatically enrolled in but never asked for. Shame on you Privacy Guard, Trilegient, and Nathaniel J Lipman.
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