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dprudhomme
November 9, 2009
taking money out of my bank acct
i cancelled my service with them the same day i order there services, when i found out that it would cost 29.95 a month and they are still deducting money out of my acct even after i called them several times about it.
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tmb65
November 1, 2009
unauthorized billing
I went online to get a credit score. This company said they needed a dollar processing fee. OK, I stupidly gave them a credit card number. The next page informed me that they would be billing me 19.95 a month unless I called within seven days. I hit the cancel key. The cancel key worked just like the continue key signing me up anyway. So now I have to get in touch with them (they are only open in the mornings on weekdays). In the meantime I called the card company placing them on a dispute list for my account. But now I have the hassle of looking for the charges to show up before filing a dispute. With all the other complaints I see on this site I'm surprised the government hasn't closed these kinds of businesses down already. The only good thing to come out of this is that I've discovered this website. I intend to bookmark it and read it before doing anything else on the computer.
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November 1, 2009
CANCEL
I never authoized Privacy Matters to oversee any matters concerning my credit card. I want to cancel Privacy Matters services immediately, but they are not making it easy to do so.4
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October 28, 2009
Fraud
An elderly friend of mine found "Privacy Matters" charging his debit card - and he has absolutely no idea how they got his card number! When I started looking into this I found that "Privacy Matters" is really just one little arm of a huge internet marketing company that has racked up more complaints on various internet sites than Bernie Madoff. Most of them are exactly the same . . . people find charges on their bank statements or credit card bills that they never knowingly signed up for.
Getting rid of these idiots is like trying to get gum off the bottom of your shoe in a hot parking lot.
The real name of the company is “Vertrue” and it’s based in Norwalk Connecticut. Here’s some of the tentacles of this beast I’ve uncovered thus far:
VERTRUE
20 Glover Ave
Norwalk, CT 06850-1219
http://www.vertrue.com
They have lots of arms . . . something like an octopus, but not quite as warm and cuddly.
The big one is called “ADAPTIVE MARKETING”
Adaptive marketing is an octopus attached to an octopus with lots of little octopi hanging off it. These are the ones that are obvious divisions of this outfit:
• FreeScore
• Privacy Matters 1-2-3
• Privacy Matters Identity
• 24Protect Plus
• Credit Diagnosis
• Credit Adapter
• Credit Score Express
• At Home Rewards
• At Home Rewards+
• BusinessMax
• Cross Country Savings
• DealMax
• Home Savings Mall
• Food and Flix
• Getaway and Save
• Leisure Exclusives
• My Great Deals
• Passport to Fun
• Passport to Fun+
• SavingsAce
• SavingSmart
• Shopping Essentials
• Shopping Essentials+
• Simply You
• Todays Escapes
• Today's Escapes+
• ValueMax
• Your Savings Club
Besides Adaptive Marketing the company operates other ventures including:
Neverblue (A “lead generation” company using internet tracking technology to sell targeted marketing . . . in other words, they sell YOU to people who want your money.)
Bargain Network (Markets foreclosed property, repossessed cars, etc. Sort of like internet leeches.)
Coverdell (Some sort of “insurance” marketing scam - makes me feel more secure!)
Lavalife (The leisure suit wing of Internet dating services)
MerberWorks Canada (A membership discounts company targeting this sort of crap to the French Speaking Quebec market.)
Avoid all of the above, and if you get caught in one of their scams, report them to the Connecticut Attorney General’s office, seeing as how that's where they're located. If they get Eenough complaints perhaps Richard Blumenthal will make these idiots his personal hobby.
Greenfrog.
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B J Schaff
October 26, 2009
Withdrawal of funds without approval
I signed up with Classmates.com on October 16, 2009, for a three-month trial. When I signed up there was a "blurb" about Privacy Matters which I chose to ignore since I was not interested. There were at least 2 follow-up messages from Privacy Matters which I did not respond to. After looking at my checking account today (10/26/09), I noticed a pending withdrawal of $19.95 from "Privacym." I contacted my bank and according to the person I spoke with Privacy Matters does this quite frequently. At no time did I agree to "join" Privacy Matters and I certainly never provided them with my bank card information. I would appreciate assistance with getting the unapproved withdrawals by Privacy Matters stopped immediately. Thank you.
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tkovalik
September 14, 2009
Unauthorized Charge
I ordered a 3-in-1 report via MyCreditHealth.com website and entered my card information only once.
How come Privacy Matters charges me for a service that they have never provided!
It is outrageous!
P.S.: I am always careful when entering my card info and click only once so I am clueless how they got my card information.
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Fred
July 10, 2009
Two companies one scam
Two companies called Privacy Matters and Galleria USA are somehow getting credit card numbers and charging the account. They are actually only one company. When you try to call they need an ID number. Since you didn't sign up there is no number and therefore you cannot gain access to their phones. Many people are also complaining about the same companies. What can one do other than just gripe in forums?
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Grunt67
July 2, 2009
2 bill in 1 month $29.95
I want to cancel, I was billed twiceonce for priacymid&privacym what gives
it's soposed be 29.95 a year. codes 1426145177, 917211789.
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bernardine
June 25, 2009
unauthorized charges
I found out I have been billed $19.95 per month for the last 5 months from this company. I can't even remember signing up for it. I must had thought I was getting a free credit report. Wow..it's my fault for not paying closer attention to all the charges each month.
Nancy
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Jo Fowler
June 8, 2009
Charges
Took out of my mastercard debit card $29.95 without permission. I have no clue of any authorizations. Want my money refunded immediately.
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