Privacy Protection Plus
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1 stars | | (24) |
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Category: Business & Finances
Contact Information Québec, Canada
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Privacy Protection Plus Reviews
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JClements337
November 24, 2009
Billed account without authorization
A couple of months ago, I put in an online order for a slapchop. At the end of the order processing a window popped up asking me if I would like to recieve a free 25.00 Canadian Tire Card. I clicked the cancel button. Now two months later, I have a 44.69 US charge in my bank account from privacy protection plus. I had no idea what the charge was for or who the company is, so I called my bank, verified a phone number, called the phone number to find out that the charge was from me clicking "accept" for the offer and that I was automatically enrolled in the privacy protection club. I didn't enroll, nor did I accept anything else. I have called privacy protection, they "say" they will remove the charges in 3-5 business days. We will have to wait and see. If the charges aren't removed, I will be filing a dispute through my bank.
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abradfo1
October 24, 2009
Unauthorized Billing
I had thought I was getting a deal on a credit report. Now I'm being billed for 6 months when I canceled the day after I enrolled, because I didn't get the credit report! That's 30 bucks a month for 6 months! I tried to contact them and of course had no response. They're toll free contact number is a total fraud. None of my Id or phone numbers associated with the account were "on file".
Never been scammed before, it's humiliating.
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Bill Code
October 7, 2009
Credit Card Billing
I used a 'free credit report' website to request a credit report. I did not receive the credit report. But a monthly membership charge $30 is showing up on my credit card along with numerous instances of some kind of transaction ($1.50 each) charge.
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barbara ashe
September 25, 2009
Unauthorized charges
I was called and asked to sign up for a service in which then they asked for my acct information. I gave information but then was informed that it was going to cost 19.95 per month. I told them no and hung up the phone. 4 months later i noticed money being taken out of my account. I called provided and they gave me 1 month credit because they said that I had authorized and they refused to let me hear a recorded authorization because there wasn't one. they claim i was notified but I WAS NOT NOR DID I AUTHORIZE THE PURCHASE or recieve any service. Then they could not even tell me what service I should have been recieving. This is an outrage as I am on a fixed income and cannot afford to be ripped off!! Surely this is illegal and I would like to join in on any lawsuit that may come about.
Barbara Ashe
witness-Sunny Wilkerson
proof availabe upon request from lawyer as I do not know who to trust anymore
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Stan Wong
September 17, 2009
Fraudulent billing
The exact same thing has happened to me. I canceled the membership immediately and yet I have been billed for 2 months. I am filing my second complaint with my credit card company.
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Bryan Hall
September 8, 2009
Scam on the Poor
"Free Credit Report in Canada" was the advertising - it was only a couple of weeks later that I received a bogus billing on my credit card. The free credit report never worked, as such I did not receive any of their services - and as if any sane person, who is concerned about re-building their credit would pay (or be able to pay) $30 a month for a service - this information is available free under the 'freedom of information act'
It is disgusting that a credit reporting agency whose mandate is to collect and report information on the credit behaviours of consumers and businesses uses this scam to bilk the impoverished out of money.
I have filed a dispute with my credit card, but have not heard back yet
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Artee
August 26, 2009
Unauthorized access to information
This company is a big scam. I signed for an offer on another website and they were able to access my information, including credit card info from the original website. I was not aware that they could access that when you clicked on their icon. I will be more careful in the future about clicking on icons on any webpage. I also wonder about the integrity of Classmates.com because they allowed this information to be released.
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ZeeFat
August 13, 2009
FRAUD - TOTAL FRAUD
Two transactions were Fraudelent on my Bank A/c. I spoke to phone No.1-888-999-0535 for "PRIVACY PROTECTION PLUS" AND THEY AGREED TO CREDIT BACK THE 2 PAYMENTS THEY TOOK FROM MY VISA A/C on July 14 & Aug 13, 2009. They claim I signed up on July 6 and I said NO WAY as I was in the middle of a family emergency and not interested in this on July 6, or ever! In June I tried to sign up for a "Free Credit Report" in Canada, which did NOT work for me. Almost immediately that service was cancelled and no charges were to occur. PRIVACY PROTECTION PLUS piggy-backed on that transaction to gain access to my account and make these fraudelent charges. Either it was that or the Free Credit Report service is a scam to start with! BEWARE, BEWARE
Also see links for scams by this company and inform your friends & family.
http://www.complaintsboard.com/complaints/privacy-protection-plus-c125722.html
http://www.complaintsboard.com/complaints/privacy-protection-plus-c230051.html
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jambocan
July 21, 2009
dubious membership application
I was the victim of this company based in Des Pleins, Ill . I noticed a weird recurring charge for $14.95 on my VISA for "Privacy Protection" going back over 18 months! As first I thought it was actually VISA charging me for an automatic anti-fraud protection or something. I asked them and they said it wasn't them but provided me with a toll free number to call them. I spoke to a lazy sounding woman at Privacy Plus who said that I had become a member by clicking on a banner on a website. I said I didn't remember doing that or signing up with any fraud protection services. She immediately agreed to reverse the existing charge, and sounded as if this was a regular complaint. I then demanded that I wanted all the charges for the past 18 months reversed and she put me on to a service manager named "Andrew". He also sounded bored and before I really could even complain, agreed to cancel my membership immediately and refund in full the remaining payments I had made within two business days. I am very suspicious that I am not going to get my money back - it was just way too easy ! But then I started to think, it could have been that I paid for something online and clicked on an ad that looked like an offer to research fraud protection or something (I can't remember it was over a year ago), but I know I didn't sign up for anything and I searched through all of my emails from that time and couldn't find ANY membership information being sent to me. I usually don't sign up for these insurance and protection things as I believe they are all a cash grab anyway. The long and short of it is - they are very dubious in how they enroll people - they are either piggy-backing on a legitimate credit card sign up or actually stealing people's numbers and claiming they signed up. The quickness in which they refunded my money no questions asked is just weird. If I had signed up for it, why would they so willingly cancel my membership and refund my money ? They have a sophisticated scam going on and by operating on the somewhat level side with a phone support service they are able to get away with it. I wonder how many people out there don't even think twice about this charge? It's just the right low amount charge and name (privacy protection sounds good right?) to slip under people's radar as a regular VISA service charge. Watch out !
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C. Charron
July 15, 2009
Cannot access line to cancel
Have been trying for two days to get through to the number given in order to cancel this supposed service and the line is always busy, day or night . I do not want nor will I pay for this service which I feel I was pressured into getting with the understanding that I could cancel at any time .
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