9 MEI 2011
TO WHOM IT MAY CONCERN.
HEREBY I WANT MAKE A COMPLAINT REGARDING THE PURCHASE OF A SPECIAL DISPLAID IN THE VODACOM CHATZ CONNECT CATALOGUE. (DEALS VALID 01 APRIL UNTIL 06 MAY 2011).
WE MADE THE PACKAGE DEAL WITH CHATZ FOCHVILLE PRESIDENT SQUARE SHOP (TEL:018 771 2761) AND IT WAS APPROVED. WE RECEIVED THE HP COMPAQ 56150SI NOTEBOOK + VODAFONE K3765 USB MODEM BUT THE EMPLOYEE AT CHATZ FOCHVILLE SHOP SAID THAT THE MOUSE AND THE BAG THAT WAS DISPLAID ON THE CATALOGUE, ARE NOT INCLUDED, BECAUSE IT WAS A MISS PRINT ON THE CATALOGUE.
WE ARE VERY UNHAPPY NOT TO RECEIVE THE MOUSE AND BAG, BECAUSE IT WAS DISPLAID ON THE CATALOGUE AND THAT’S WHY WE WERE INTERESTED IN THE PACKAGE DEAL.
WE CALLED VODACOMS CUSTOMERS CARE AND SPOKE TO AN OPPERATOR AND HE SAID WE MUST SEND OUR COMPLAINT WITH A COPY OF THE CATALOGUE HOW IT WAS ATVERTISED TO (customer care@ Vodacom.co.za).
WE WILL APPRECIATE IT THAT U WILL CONFERM THIS COMPLAINT AND FIX THIS AS SOON AS POSSIBLE.
WE ARE LOOKING FORWARD TO HEAR FROM U.
COPY OF CATALOGUE IS INCLUDED.
NB.WE ALSO DID NOT RECEIVE THE NOKIA X2 THAT WAS ADVERTICED ON CATALOGUE, TO DATE.
MY DETAILS: MNR G.W.VAN EEDEN
CELLNO: 0824502740 -0762177079
EMAIL:
[email protected]