Private

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Category: Business & Finances

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Italy

Private Reviews

	November 24, 2008 hassle I purchased two lamps on the internet, one of which arrived damaged. I wanted to exchange it ... contacted customer service who advised me that they could send me a return label at which point I could contact UPS and arrange for a pick up...and I could order a new one. However, I wanted to be assured that the lamp would still be in stock as I LOVE it. I was advised to order a new one and when they receive the damaged one they would credit my account. I asked if I could bring it to a Sears store and have them order a new one for me to expedite it quickly and avoid my having to arrange and wait for UPS pickup. I called again before I left the house this morning to be sure I could do this. Again I was told this would not be a problem. They even recorded that I had called and would be returning damaged item to be replaced with no shipping charges as per original order. So, I "shlep" this box thru Sears .. up the escalator .. around the narrow aisles to be told Uh uh no can do.. it's not in their system. Then escorted to Human Resources... uh uh ... I asked to use their phone and call customer service. I did so and was again told "can't do". I asked to speak to a supervisor. No can do I was told my a representative by the name of Melanie. I must contact UPS, option l or deal with operations at Sears. I said how can I do this. A very nice manager from another department overheard...stepped in and handled this situation. He had a stock boy take the box to another area, ...credited my account...re-ordered it online...charged my account and I thanked him. Why did I have to waste so much time? Why the incompetence? It would be wonderful to hire more people like the manager who helped me today. Although alls well that ends well considering I shop a great deal online and this was my first purchase from Sears I can rest assure you it will be my last.
	November 17, 2008 Internet /mail trackers I was sent a mail on 14th Nov 2008, that I won ECOWAS DONNATION of 1 million dollas.kindly look into these for Nigerias redeemed from bad images.thanks
	November 2, 2008 overdraft charges i made a mistsake when scheduling bill payments at my creditors website. all of the payments were scheduled correctly with the exception of my mortgage payment. it should have been posted on a date two weeks later but instead hit on the same day that the previoulsy scheduled payments. you can imagine the poo poo october i had as a result of this. the overdraft charges totaled 560.00. the lady who said she was in charge did reverse one of the charges. so now my losses stand at 525.00. when i was informed that none of these charges were a result of a bank error i asked about the idea of just "plain ole fashion' customer service. i was met blank stairs. it was very bizaar. i have been a Bank of America "customer" for three years. yes, i have made mistakes before. i can not help wondering if those newly acquired countrywide mortagages are going to be paid with increased fees to the "customer" or the 25 Billion dollors Bank of America just got from the Federal Reserve. i wonder if any one has actually received one dime of that 25 Billion with the exception of Bank of America executives and their mystresses.
	October 23, 2008 00154383 & 00153978 00154383 Code 73171 - Designer jewelry collection 00153978 Code 88054 - Palm Wallet Blue ---------------------------------------------- Just received these two packages from your company. Can you please inform me who sent us these parcels ? We must apologize to whom sent us these gifts, and can not do it as none name or address of sender is stated. Thanks for your help, Michael Ems .·. Ing. Luis P. Ponce 1471 # 701 Montevideo PA 11600 URUGUAY ---------------
	October 6, 2008 Typo This is not a complaint, but merely a request that, when you add a 16% VAT charge (European customers only) as you are obliged to do, you do not refer to it as a 1600.0% charge. Fortunately you only added 16% to the bill you processed while I purchased an upgrade from Liberty basic. Pip Pip, John Trainin
	October 1, 2008 Bogus Nokia Promo Win I have received an Email which stated I had supposedly won over 1 million GBP. It was requested I send my personnel details to a Rio Goldstein at email: [email protected] telephone +44702-406-7941. I wish someone would catch these scammers and put them where they belong - in jail
	July 10, 2008 Lotto winnings I was supposed to win a car and us$500.00, 00. Wher can I send my complaint and evidence????????? AC Eichstedt
	June 15, 2008 wining notification - UK NATIONAL LOTTERY Could you please confirm whether this email is geniune/fake??? regards, JAVED THE NATIONAL LOTTERY P.O.BOX 1010 LIVERPOOL, L70 1NL UNITED KINGDOM 8TH JUNE 2008(ANNOUNCEMENT DATE) REF:UK/9420X2/68, BATCH:074/05/ZY369 Dear Lucky Winner, We happily announce to you the draw (#8976) of the UK NATIONAL LOTTERY, 2008 awards Sweepstakes International program held at Covent Garden London. Your e-mail address attached to ticket number: 1475600545 9643 with Serial number 5368/07 drew the lucky numbers: 01 . 08 . 12 . 24 . 67 . 76 Winning Numbers Bonus Ball [55] which subsequently won you the lottery in the 1st categories of the 2008 bonanza i.e match 4 plus bonus. You have therefore been approved to claim a total lump sum of 1, 000, 000GBP (One Million Pounds Sterling) in cash credited to file GKH/0011118308/08. This is from a total cash prize of 20, 000, 000GBP shared amongst the first twenty (20) lucky winners in this series year category(May/June 2008) i.e Match 4 plus bonus. All participants for the online version were selected randomly from World Wide Web sites through computer draw system and extracted from over100, 000 unions, associations and corporate bodies that are listed online. This promotion takes place weekly. Please note that your lucky winning number falls within our European booklet representative office in Europe as indicated in your play coupon.In view of this, your 1, 000, 000GBP (One Million Pounds Sterlings) would be released to you by any of our payment offices in Europe. Our European agent will immediately commence the process to facilitate the release of yourfunds as soon as you contact him. Your claims will be processed and remitted to you in whatever manner you deem fit to claim your prize. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program. Please be warned. To file for your claim, please fill the form given below and contact our claims agent whose details are given below; FILL THE FORM BELOW Name___________________________________ Age_____________________________________ Sex_____________________________________ Marital Status_____________________________ Tel/Fax___________________________________ Address___________________________________ Occupation__________________________________ _ NB: FILL AND RETURN THE FORM TO THE CONTACTS BELOW; Overseas Claims Unit United Kingdom Lottery Fiduciary Mr.Sean-wright Moore [email protected] [email protected] Tel:+44 704 570 1300 Tel:+44 704 570 8873 Tel:+44 702 409 6488 You may wish to establish contact via e-mail with the particulars presented above citing the batch and reference numbers to this letter. Be further advised to maintain STRICT CONFIDENTIALITY until the end of proceedings to circumvent problems associated with fraudulent claims/double claims. This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this programme. Accept my congratulations. James Sylvester (Online Coordinator).
	June 9, 2008 i won the lottery i hear that won the free lotto but still, i don't receive any money.it told me that to complain agent in nigeria but everything is not clear and what shall i do ?
	May 11, 2008 over charges I am continuing to be charge 9.95 and 7.95 for credit reports I cannot find. I am also getting charged 2 times a month and I get no answers when I contact them. The one time I spoke to someone a year ago they said there is nothing I can do about it. PLEASE HELP. Leonard and Debbie Russo

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