We Paid Rs. 499 to PRJ Auto Services Pvt. Ltd for RACE Road Breakdown assistance on 19/11/2010 for my car Baleno no. DL2CAF2438. stuck at Surya Hospital, Plot#46, Knowledge Park-III, Greater Noida, I Called the RACE call center at tel # 01140007000 today at about 10.30am reporting that my was not starting due to car Battery had gone down. I was told that the service will be provided within 45 min. from the time of my call. I kept in touch with the call center and even after 1 hr 30 min. they were not able to provide me the mobile no. of mobile van which was coming to provide road breakdown service but the call center kept asking me to wait for another 10 min more. Finally after almost 3hr 30 min. later, I was surprised to know that their mechanic went back finding no one in the car though I did not move an inch away from my car during this process and the road in front of Surya Hospital in Knowledge Park-III is so isolated that anyone can see if a vehicle comes and stands near a broken down car. On my retaliation to the statement given by the call center, they suspended my membership and refused to give me further service. I finally called a mechanic who arranged towing and repaired the car at his workshop in Tughalpur, Greater Noida for me to make my way back safely.

The company is absolutely into fraudulent business providing service to breakdowns if they are in and around a few vehicles provided for service on road otherwise they can make you stranded in the middle of the road like isolated knowledge park in Greater Noida for many hours without caring if you may get into a life threat even. Therefore, my sincere advise is not to use them any more as they work with their own convenience not for customers. However, I shall pursue this matter with an appropriate court of law to justice.

Never use RACE road breakdown service of PRJ Auto Services Pvt. Ltd.