We hired them for the advertised special $84.95 for 7 rooms and 2 halls. Our carpet is very high grade and not very dirty, just normal dirt and dinginess in traffic areas since the last cleaning.We have it cleaned regularly professionally and have our own shampooer which we use occaisionally for stains. The carpet is not really very dirty. We moved all the furniture and made it ready for them- a lot of work! The tech came in and and told us that the carpet needed to be precleaned and he would only charge us for 4 rooms so we would get a deal of 3 rooms free @ cost of $120, and also that the carpet would have to be sanitized because it would mold and get smelly due to the 10 hour duration of drying-which would cost another $120.
Then he said it needed to be scotch guarded for $100, and all of this was in addition to the $84.95 Total of $425. He kept stressing that he was giving us such a great deal, never once did he say that these things were optional, in fact he said that the carpet would not come clean without them when we said we only wanted the $84.95 special. We told him to forget it, we have our carpet cleaned all the time and it cleans up beautifully, we would call someone else. The tech was very rude about being called on his pricing. He threw his cigarrette butt out his window into our driveway before leaving. The next day we called the company ProcarpetTampa.com to complain and were told that is not the way they do business and they wanted to come out and do the job for $84.95 which we scheduled. Maybe they had a bad tech. They called the following day and cancelled and we decided we had enough of a bad taste of them that it would be foolish to use them. dON'T BE CONNED BY THIS COMPANY, DON'T USE THEM OR YOU MAY GET RIPPRD OFF!