Pro Photo Nation Reviews
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AK09
July 23, 2009
Goods not delivered
I ordered a D90 package from these guys along with a lens and some other tools. It has taken over six months, numerous letters and emails and phone calls to receive the package---and I still haven't gotten the lens yet.
Don't let their cheap prices fool you--I was charged more than first agreed on and still haven't received everything I ordered. Save yourself a headache. Don't buy from them.
Annie
Auburn, Alabama
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Mike
July 22, 2009
Scammers
I have made an order for the photo camera Panasonic Lumix on the online store (www.prophotonation.com), I have provided them with my full information: shipping address, billing, billing information along with credit card number. This was done on June 25. I've got the confirmation that my order has been successfully received and in processing (order #: 1245977988-629). I have waited for a week, not receiving anything from the seller, I've sent several e-mails asking for the status of the order. I got nothing back. I called their phone, they did not pick up - I left a message. Nobody called me back, then I e-mailed that I will log a complaint to BBB, they called me back asking to confirm my shipping address, I confirmed. Then a man on the phone assured me that the order will be shipped that same day. Now it's July 16 and I got nothing, they do not respond to e-mails, phone calls and do not call me back. I have to leave next week and I expected to get the camera, now I realize that those guys are just scammers or they steal credit card information. Now I have to urgently go to the store and loose $300 paying for the new camera.
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TBLee
July 8, 2009
thieves and scammers
Ordered a camera package on May 17, 2009. To arrive May 29, 2009. On the 29th get a call from them stating my order has not shipped out. I smelled a rat! Long story short...they still have my 1150.00 and I still have nothing. I have been told verbally and through emails that I receiving a credit to my account. It is July 8th and there is no credit and there is not going to be. I will be legally able to file a formal dispute against them with my credit card company on the 11th and I will doind that. I guess eventually I will get the 1150.00 credited back. But, these people are LIARS, CHEATERS, SCAMMERS, and THIEVES!!! They should not be allowed to continue business. Also they would not give me their address, which I thought was illegal. I got the address that I do have from the BBB. It is missing a suite number and so the letter I sent was returned to me. They have a D rating with the BBB and I do have an active complaint with them as well. They have robbed me of 1150.00 dollars and they play the game like pro's...knowing they can keep money for like 4 months before a victim of theirs will recover it. It is more than just criminal. Yet, they continue on, "business" as usual, being out and out thieves!
I want them shut down. I wnat some action taken against them. I wnat them investigated, at the least!!! I want to be informed of what is found out and done about them!
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kemahcw
June 11, 2009
refund
pro photo nation has owed $100. since january. I ordered a package that they changed with my consent. what I ended up with was $300. cheaper than the package I originally ordered. they refunded $200. of my money but still owe me $100. I have called at least 25 times and emailed about 10 times to no avail. I have all my receipts and a quote that states they owe me $100. unfortunately I will have to file in small claims court. I'm from out of town so they will have to pay for my airlines ticket, my cab fare to the court house, my hotel room, my day off from work and finally the $100.that is still owed. it's a lot but it's their choice. to anyone getting ready to do business with them, be careful and ask your credit card company in advance to give you some kind of protection.
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Ghanabound
February 2, 2009
Misrepresentation
False advertising. Ordered a camera advertised at $209.00 with free shipping. Website shows all that is included, battery, charger, etc. I called to check on my order and was asked what battery I wanted to order with it, the 2 hour or 5 hour. I told him I was fine with the battery that came with it, he said it did not come with a battery. I told him that I was looking at their website and it showed that it came with a battery. He proceeded to argue with me, I told him to cancel my order. He said OK, but I will monitor my credit card. I don't know but these guys might be the old USA Photo Nation with a new name.
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