I have a contract (reference code - 715ADA) with them dated July 6, 2005 for 12 windows to be manufactured and installed in approximately 20 - 26 weeks from the above date which would bring us to about the first of 2006. The cost was $9170.00, with a down payment of $4585.00, which was given to the salesman on July 6, 2005. In December of 2005 we called Pro-Techt and asked for a starting date, we were told they would get back to us on January 12, 2006 with that information because they were moving their factory from Clearwater, FL to Largo, FL. Come January 12, 2006, no call. A few days later we call them, receptionist will have some one call us back, did not happen. After repeated calls a March 27, 2006 date was given us, we were not happy but accepted. Come the middle of March we called to verify that date and were told the Salesman sets the date. We called the salesman, Michael Avis and asked for a starting date, he had no idea and asked us to call the factory, I pleaded with him to call. He did and he passed on what they told him. it would be in or around May 15, 2006. This made us very unhappy and leery about Pro-Techt Industries and chose to cancel . WE informed Pro-Techt by registered letter, return receipt and "E" Mail. we followed Up with phone calls that were never returned until finally (04-11-06) after all my badgering Crystal Fowler who claimed to be the general manager called and said my check will be mailed the following week, that never happened. I wrote to Pinellas County, Fl Construction Licensing Board and the County Justice and Consumer Services Board who were unable to do anything. Our next step was to go to an Attorney, Mr. Chas. S. Dayofflll of Palm Harbor, FL who sent them a 7 day letter. As usual no response. On May 5, 2006 we filed with Small Claims Court and have a June 13, 2006 court date.
All of the above is documented. The have had our $4, 585.00 for 11 months and have made no attempt to return it. Not only has it cost us more to get our own money back, we are now in the beginning of hurricane season with old windows. It's a shame this company is still in business.