Proflowers / Easy Saver 800-355-1837

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Pennsylvania, United States

Proflowers / Easy Saver 800-355-1837 Reviews

chasingthenight February 2, 2011
Unauthorized Charges
After purchasing flowers from Proflowers apparently I agreed to Easy Saver, I never recieved the welcome packet or my brand bnew membership card. Unfortunately for me most things are set up as auto pay so I am embarresed to report that they got $14.95 a month from me for well over a year...finally I googeld the line in my phone number listed in my statement 800-355-1837 and found this wonderful discussion board. On calling them I was initially offered $36 refund which I refused since by my calculations they had over $250 of my money, finally I was able to get them up to a $89 refund. While this does NOT compensate completely I agreed to take back. It is now a waiting game to see when the credit takes place. Word to the wise...never, EVER order from proflowers!!!
teri February 26, 2009
Unauthorized charges
I ordered Proflowers online.

completed order and clicked on FREE Shipping offer - which was actually a rebate of $15.00 off a future order.
Realized it was a scam and backed off that part of the site.

Shamefully just realized they'd been charging by Visa $14.95 for 10 months.
Called 800-355-1837 -customer service.

told them I had not completed the offer. They said they had all my email and address info - which of course had been submitted with the online Proflower order. Told them I knew it was a scam and I wanted a complete reversal of charges to my account.

rep transferred me to another person - I restated everything. They didn't blink - said I'd have full refund to VISA within 7-10 days.

PLEASE CALL THEM IF YOU WERE SCAMMED. THEY WILL refund. My order was --10 months-- ago.
AND don't use PROflowers ever again.
GET Your Money Back.
jps February 18, 2009
unauthorized billing
completely unauthorized monthly billing of 14.95 from Proflowers/Easy Saver scam. Called to complain, was given the run around about how I had to have signed up and given them the cc# or else how would they bill it.. Proflowers is GUILTY of passing on my CC# to these theves for providing a non existing service. Supposedly getting a refund, but will take 1-2 billing cycles to show up.. funny how they can take money immediately, but when it comes to giving back.. will contact bank/state ag and file against both companies... total bullshit
Peter Rosen February 29, 2008
Unauthorized Charges
I just noticed this charge from Easy Saver and called their number on my credit card statement. I complained and asked how many times did the billing appear. MAKE SURE YOU ASK THAT QUESTION before you ASK FOR A REFUND. I had no problem getting the credit back to my card. I was on the call for about 3 minutes and "WON" BACK 4 x $14.95. They said it would take one or two billing cycles for the credit to appear. WHAT BOTHERS ME is the idea that loads of people DON'T KNOW they are paying for this and unless they happen to catch it like I did on their CC bill, this company is raking in the money! What a scam. I wonder what the ratio is of people who pull the plug and those who pay under the rug?

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