I ordered flowers for Mother Day because I was told this company was hones. The flowers were delieved on time and where beautiful and thought I would use them again. I do NOT often order anything on the internet. Now I have two additional charges on my bank account that I have no idea where they came from!. One is for freeshipping and one for a Tricore Inc!. I have sent an eil to freeshipping to cael whatever this:. The other ricor I!. I have no way of kwg wat this i|. he charge gives meno information and thee ae s may Tricor nmed companies on the inteenet that I wouldn't kno where to start.. Ifanyon can give ay information on ho to cace ths I would love to hear fr y;. Thisisway I do NOT nd will Not order offthe intenet and neve aga wih Proflowers

The third week in May I ordered flowers from Proflowers.com and today I had an additional charge for 'free shipping' for $12.97 on my card. I see similar complaints for this, what is going on and how do I get this removed from my card?
Thanks for the help.

I posted earlier that I had a feeling I'd regret sending my mother flowers from this company and, sure enough, I was right! I just talked with her and found out that the tulips were wilted and limpy when they arrived. Not only that, but they didn't fit into the 'free' vase that came with them. I didn't know that the tulips were going to be miniatures, but they were. My mother said that the flowers didn't even have that little sponge thing on the bottom of the stems to help keep them fresh during delivery. Live and learn...and, believe me, I've learned to NEVER again order from Proflowers.

I wish I had found this site before I ordered. I ordered a fresh flower arrangement for same day delivery. The arrangement was 29.99 but came to over $51.00 by the time tax and delivery fees were added. I received a phone call at the end of the business day from Proflowers.com/Flowers Express informing me they could not make the delivery that day in spite of their advertised 100% on time delivery guarentee. I said that would be too late. She told me they'd refund the same day delivery fee of $7.99. I wanted to cancel because at this point I had a gut feeling this wasn't good. The following day the flowers were delivered towards the end of the day. This is what I ordered: http://www.floristexpress.net/products/a_sprinkling_of_springtime_-_gerbera_daisy.htm and this is what was delivered: http://www.luckypetsblog.com/myblog/wp-content/themes/images/ranae-flowers.jpg. I knew that what was advertised online wouldn't be an exact match but this is a rip off. I contacted Proflowers who then offered a $10.00 refund. I reminded them of their '100% satisfaction guarantee or they would refund or send a new product'. They answered by offering an additional 10% off. I responded once more without a reply at this time. Why would I used their service again, especially to a business that makes false statements? Think twice before using Proflowers!

I bought a Bouquet of flowers for my wife for Valentines day. The bouquet was 39.99 for what was pictured to be a nice, big, full bouquet of roses, daisies, and assorted flowers. After the final order was placed, the final bill was $77.97!!! I figured..."Its for my wife and if it looks like it does in the picture it will be worth it". WELL, it wasn't...what I got looked like a $9.99 bouquet that you would buy at the local grocery store. It had 5 red roses, about 10 pink dasies and a whole lot of greenery. I was told "There is a disclaimer that requires us to fill the order the best we can if we don't have what you ordered in stock". I guess they were out of flowers then...because they substituted them for the greenery. So, $39.99 for the bouquet...$11.99 Holiday Surcharge????? and $25.99 Service Charge????? and all I got was a $9.99 arrangement and a cheap vase that I could easily have bought at Dollar Tree. I took pictures of what I got and sent them to their Customer Service. They offered to refund me my $11.99. WOW...how generous. When I complained further...they gave me a $10.00 voucher towards a future purchase. Wasn't that thoughful. No Thank you! Keep your voucher...I'd rather let the world know what a bunch of scam artists you are. Thanks for reuning of of the only holidays I have been able to enjoy with my wife after 20 years in the U.S. Marines and being deployed nearly all of them over the past years. Thanks a lot. I couldn't have been more embarrassed when my wife got that pile of garbage. I looked like the biggest cheap skate!