(BUYER BEWARE!!! DO NOT BUY FROM PROFLOWERS, read what I wrote to them about my recent order)


Hello, first off I want to say thank you for a fast and on time delivery of the flowers that I ordered for mother's day. However, with tax and shipping my total came to $74.52. They arrived completely wilted with hopeless looking petals, from nearly all flowers, that had fallen off in the box. The stems were brown and they looked like they had been bagged for a week. Despite the devastation, I gave it a hopeful try and followed the directions given in the box to make the flowers "come to life"..the next day they were all dead and fallen over touching the table with a huge mess from all that had come off the flowers. I had to toss them out and clean up the mess. I also had to go to a local florist and purchase new flowers for mother's day. I feel that I deserve a refund 100% and out of the many people I have told this to, so do they! I have also been asked to blog about my experience to save others the hardship from ordering from your company and instead ordering from another reputable company that contracts with local florists. That is normally what I do, but due to your flashy advertising in the paper I decided final give it a try. I can not see how a flower company can stay in business when they send out flowers that are supposed to be fresh, in water, nicely put together, but rather arrive in a box, without water, and instructions on how to do it yourself! People can just go to the grocery store for better flowers and service!! Regretfully Yours,
Michelle M.

BEWARE...
I ordered a Mother's Day arrange for $39.98, selected shipping option of $4.99 and when I submitted order noticed I was being charged $65.22. NO MENTION of "care & handling of $2.99 and $12.99 EXPRESS...wrote back a few minutes later to cancel and they said NO.
They offered a $15.00 shipping credit next order but you have to sign up for a program that costs $9.99 per month.
I needed to vent...
unhappy flower child

I was charged 83.88 on my credit card by the company when the company told me i was qualified for free shipping when in turn it was just a hoax. Therefore if I am not reimbursed i will be filling a dispute with my credit card bank thank you.

I was charged numerous times for authorized charges. I have my credit card sent to me paperless, so I guess I never paid too close attention until recent. I then found these charges that I had no ides where they came from. I then called my credit card company and they gave me a phone number to call. I called the number and it asked me to put in my credit card number. There was no way that I was going to do that, so tonight I got on the web and found out it belonged to Proflowers where I had bought flowers twice. I emailed their customer service and I put in all the charges and dates and told them to stop immediately charging my credit card and to reimburse my card asap.

I got caught in the ProFlowers scam as well. If you click on a $15.00 off coupon and accept terms you are automatically enrolled in various "clubs" which will charge you $xx.xx/month. I was very upset and concerned that PF shared my VISA card with other companies!!! I will not use PF again due to these deceptive practices. My only intention was to order sympathy flowers for my MIL. I will never click on terms without reading first.