ProFlowers USA Reviews
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September 5, 2008
Beware
I can't believe that all I did was order a bouquet of flowers for my mom before Mother's day through proflowers.com and applied (through a 3rd party website) to get a rebate on my shipping, then to find out all of a sudden I'm in this "club" charging me $14.95 every month!
This has gone on since May 08 and it's Sept and I just realized they are doing this behind my back.
I have also rec'd overdrafts from my bank at $35.00 a pop!
I just composed a stern, but professional letter to Easy Saver customer service and plan on doing a follow up call tomorrow morning. They WILL cancel this "membership" immediately and the WILL give me all my money back - period.
I can't believe this - I am shaking my head that this has happened to a lot of other innocent people too. Unbelieveable.
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July 28, 2008
Rip off
Two months ago I ordered flowers for my mother through ProFlower to be delivered in another state.
The bill was unexpectedly higher than anticipated or was stated by the ProFlowers sales representative because of additional "fuel fees."
Then, for the past two months, I have been billed $14.95 on my credit card for an Easy Saver service that I know nothing about nor authorized.
I am contacting the Better Business Bureau and the Attorney General for a fraud scam and working toward getting a full refund.
I highly recommend anyone against using ProFlowers for their "services." It is a rip-off!
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June 4, 2008
Very disappointed
I ordered flowers through ProFlowers to be delivered that evening with a shipping charge of about 20.00. I get a call the next day saying the flowers were never delivered; they would send a letter apologizing along with an upgrade. The next day I call to try to get a refund for the same day shipping I paid for. I found the flowers were never delivered because the florist needs gas money? They told me they would give me 10 percent back? Horrible Service- This was for a women who just lost her husband; so sad. I warn anyone who needs flowers to actually arrive! I will never use ProFlowers again.
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