I don't remember everything the way I did when I was younger, or I would have remembered using 1-800-Flowers before, not realizing the extra charges and high bottom line. I thought their prices would be in line with FDS, but they weren't. What started out to be something like a $60 purchase of a bouquet in a vase ended up costing over $100; matter of fact I just checked and don't remember why the two charges, but I was charged $57.33 on Feb. 11 and $102.76 on Feb. 16th. They were purchased for my girlfriend and I know that I ordered the flowers prior to Feb. 11, because they were to be delivered on Feb. 12. They actually were delivered on time, but I expected them to have a local florist deliver them. Nope, that's not what happened; they were shipped from Florida with vase and flowers in different packages, with instructions on how cut off the ends of the flowers and make her own bouquet. That was embarrassing. They actually sent the recipient a flower kit!?

They promised free shipping, but it worked like a rebate and I have not had good luck with rebates. They made it a complicated procedure and you had to get all your proof of the purchase and mail it to Connecticut, I seem to remember. Okay that's not going to happen because too many businesses like to ignore those things and not return to you what you expect.

Somewhere in the purchase process I signed up for Easy Saver and I knew it at the time, unlike so many who are complaining here. However I seem to recall that I thought it was necessary to get the free shipping. When I actually got into it, I realized that it had nothing to do with the free shipping, but they gave me 30 days to cancel without it costing me. I'll never know if they would have honored my request to decline, because I waited too long and they already had the first month's payment before I found time to call and cancel it. I really didn't have time to visit the web site after my first initial scan of it and I decided that I couldn't use anything they offered the day I signed up.

When I did call to cancel it, I explained that I had just goofed in waiting too long, but I would take responsibility for that first month's payment. However, I wanted to cancel and stop any further debits from my account. The lady was very personable and cooperative and assured me that they would not only comply, but informed me that I could still visit the website and use it for the remainder of the month. I never found the time to do that and didn't discover until after last month's debit (May's) that they were still debiting my account. I then went to the website and discovered that there is a page that they say you can use to cancel your subscription. I wrote them that it should already have been closed and that I needed a positive response to this later request to close my account. Unfortunately, that page left me no copy of what I had said to them, but I'm not sure printing out a screen print would have gotten the job done, either. I threatened to visit my bank to keep them from debiting me any more, but I have an extremely hard time getting to the bank during business hours, because I work shifts from 5 pm to 6 am. I get home close to 7:00 am and I have to get up at 1:30 pm to get my normal chores done and get to work by five. Consequently, I just spotted still another debit in pending status, which means they ignored that request as well as my first request.

It doesn't look like I'll get much sleep today, as I need to stay up until the bank opens at 9:00.

I admonish ProFlowers for costing so much for so little service, and also for associating themselves with crooks like Easy Saver.

As for Easy Saver, they have REALLY gotten under my skin now. As a man of 66, drawing Social Security, and working a minimum wage job to make ends meet, I really don't need this.

Maybe I have proof of something, somewhere, but I would need to search through a very tall stack of papers to find it. It never occurred to me that a company like this would be so fraudulent.