My husband & i bought a house in Fruitlan Park in April 2011. Mind you we drive a truck for a living. So we are rarely home. Our second bill with progress was $99 & we were only home 2 days during the billing cycle. This month our bill was $172.58 & we were only home for 6 days in the billing cycle. My air is up on 80 and the only other things running are the freezer & fridge. Is this crazy or what? They are the biggest rip off I have ever seen. Is there nothing we can do to stop this?

It's companies like progress energy that make it hard for americans. Progress energy is a monoply overcharging and scamming customers and in my word "extortion". Progress energy takes advantage of the people. They know there the only power company in the area so they over charge an bull customers. They know you dont have any choice you have to pay the outragous price's or get your power turned off. One person cannot run up a 400 dollar light bill. Not to mention hidden fee's, and over charges. I and alot of cutomers realize this. As soon as one of their cometitors comes to my area iam switching. They are trifling, con artist and this i can prove this is not my thoughts. When you only have one power company in the area, you dont have a choice and they exploit this. In the long run they will end up loosing buisness. The american people will not take abuse forever. I will not be used and i will continue to fight this, til the end! ps iam on radio and tv all the time i will make this known.

I'm living in an apartment complex. I move to another apartment in the same complex. I made the change through the page online. After a month living in my new apartment i realize that i have not my new bill. I call and they tell me that i did not make no change and that my account of another apartment is cancel and i have to open a new account and pay $370 deposit!!! They know that I was living in the other apartment and by four years that it is up in the same street! How is possible collect almost $400.00 plus the older final bill and the new bill !! We are in crisis ! They do not know?! I am single mother with three children and one of them autistic. Already to start is difficult for my pay the rent! And now i have to find all that money?! How is possible that they have no consideration and that abuse in this way!!! We have to report this people and the company to stop with their abuses!! It is not fair!!!

My mother has had an account with them since 1972. I was living with her as her care giver for last 2 years as her health deteriorated. She passed away this past April, and left me her home where I continue to live. Once Progress Energy discovered she passed, they said I had 2 weeks to transfer the account to my name. Once I called them to do so, they stated that I had to pay a security deposit of $385.00 up front in addition to my mothers bill of $299.00 or they will cut service (in the middle of the hottest July in recorded history), $684.00 I had to pay within 2 days. I informed them that I just buried my mother, and that I had no such funding as I work only part-time at $8.00 per hour and that there's no way I can come up with almost $700.00 in 2 days when I am already struggling just to eat. I asked could they please break the security deposit down into payments over several months. The account rep was EXTREMELY rude and stated " if 1 out of 5 customers had that same excuse, we couldn't stay in business". Their first quarter earnings for 2010 was 213 million dollars BTW, yeah they are really struggling. Well, they did cut my power, and now I sit in a house with no power for the past 2 weeks (I am at a friends house on his PC for those who are curious) and to top off this crap, I was let go from my crappy-ass job as it was a temp position anyway and they currently don't have enough business to keep my position. So, I am doomed. Thanks alot PE, you a the epitome of a greed driven monopoly. They care NOT about your comfort, well-being, your children or YOU... JUST WANT YOUR MONEY, and want it all, NOW!

I realize that we made a mistake in thinking the bill had already been paid, but we were informed that since it was cut off today, on a holiday, they might not have a sufficient crew to put the lights back on in time for our Good Friday service. Where is grace and mercy in this country? Shutting off the electricity to a church on Good Friday, with little hope to restart it is bad business and just wrong.