ProjectorExport.com Reviews
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georgejacob01
June 22, 2009
LCD TVs - ProKit Scam
I ordered a 52" Sony LCD tv from ProjectorExport.com. I got an email to call and confirm the order. I called and they tricked me to believe there is another Sony model better than the one I ordered. Better being a pro-kit. They also tricked me on the price. I ordered and received the product.
But on extensice research and discussion with Sony customer service, I found that ther is no product from Sony with ProKit. They do not release anything called Pro-Kit for any model.
I was tricked pay atleast $1000 more for this. And now I found that the website and their phone numbers does not exist! I'm seriously thinking of filing a complaint about this fraud.
Other info I found from internet include...
This web site is operated by Edward Barnathan: 1.212.696.4777; 417 Fifth Avenue, NY NY 10016
http://www.complaintsboard.com/complaints/projectorexportcom-c82204/page/1.html
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November 15, 2008
Terrible experience
This Company purposefully delays your order then says your model does not have a warranty. They then attempt to sell the item for more money. My charge to my VISA was $500 more than the agreed upon price. Stay away from these conartists!!!
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October 10, 2008
bait-and-switch
Ordered two monitors, made by different manufacturers (Sony and Samsung). Got e-mail confirming order. Two weeks later, no monitors; called, on hold 20-30 minutes, finally told they would be in after Monday. Called again a week later (the Friday after the referenced Monday), on hold 20 minutes, told neither has been shipped to them; told they have no idea when they will be shippped.
Note: at their web page, they GUARANTEE low prices. I ordered two expensive items at those low prices. Now, over three weeks later, they claim they do not even have the stock in. (Was denoted originally as "in stock, " by the way.)
I believe this may amount to bait-and-switch: trying to get consumers attracted by the low prices; when the consumer orders items that provide little or no profit, they are never delivered.
Do NOT deal with this company!
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August 8, 2008
Service/Delivery
I ordered a Samsung LN46A650 on 5/25/08 and was told that it would be 2-3 weeks before delivery. It is now 8/9/08 and I was told that it was "lost in transit" and needs to be reordered. This happened after it was on backorder and I was unable to cancel my order and calling several times after promised delivery dates had passed. I have now been subsequently charged on my visa and have still not recieved the TV! After doing further research on this company, I found that it has an unsatisfactory record with the BBB and goes under the name of PC VIDEO ONLINEAdditional Business Names: Five Star Plasma, PCVideoOnline.com, Plasma Kings, Price Mad, ProjectorExpo.com & ProjectorExport.com. They only change their name when they get too many poor customer reviews only to rip-off more people! Of all of the on-line experiences that I have had, this has been by far, the worst! I will NEVER use this company again and would NOT recommend ever using this company and if so, good luck to you!
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July 21, 2008
Deceptive advertising and sales practices
I was looking to buy a Panasonic TH50PZ800U plasma TV, but their website give incomplete details on what was "in the box" with the purchase. I called their sales department, and was informed that the TV comes with the remote, stand, speakers and warranty/documentation, but would have to place the order via the web. I did so. The next day, I received a "you need to call to confirm your order" e-mail from them. I called them, and again asked to clarify what comes "in the box". I was now informed that the stand does not come with the TV, and they tried to "sell me up" by purchasing it separately for $200 if I wanted one. Their Customer Service department was only open from 1:00-3:00, and the salespeople on the phone kept hanging up/disconnecting me each time I called them. In the end, I canceled the order. I believe they are intentionally using deceptive advertising and sales practices. I would not recommend this vendor.
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