I bought a few items from SharafDG at the Times Square branch. All the items were highly priced but one item-the Promate FM10 model audio FM modulator beat all. I was charged Dh 199.00 whereas on my return to Al Ain I found the price of the same item to be Dh 99.00 only.
On contactiong customer service several times, I was advised to produce proof and then I would be paid back double the difference. Subsequently suddenly I was advised that this holds true for shops in Dubai only (an untenable contention as if Dubai is outside the UAE). Anyway I was promised clarification by higher management, but after several attempts, no one has either contacted me or redressed my problem