Prometric send me the date and location to register my fingerprints in order to take a CNA exam.After two months of repeatedly phone calls and e-mails they said there was a mistake in my last name and later they told me twice, I should call at the Technical School to get the Exam's date, but the school said that they are not the proper institution to schedule the date, but prometric.How can a goverment institution be that inefficient, and nobody care of it?I thought that I have left innefficiency and bureaucracy in Cuba. Can somebody help me to solve this situation?

Prometric has been completely unprofessional. Attempts to get vouchers for several weeks have proved futile. The North American representative does not return calls or emails and constantly promises she will look into it "tomorrow" but never does.