Pronto Chargers
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (10) |
|---|
|
Category: Services
Contact Information
United States
|
Pronto Chargers Reviews
|
Cr8vrj
June 14, 2011
Does NOT ship same day
Ordered A/C adapter on the 16th of May, after all, they advertise "Sameday"
shipping, as well as, the great price point. As of May 23rd, no adapter; even after having paid expedited shipping! Ugh, we run a business off of this computer and have been down over a week now. USPS (not FedEx as suggested) has no record of the shipment and Pronto claims it WAS shipped on the 20th.???? I've cancelled the order, they tell me I will have to send it back when I DO get it, wonder how long it will take to get my money back!
|
|
|
Bradley L
February 7, 2011
Ignorant people
I unbderstand they are actually a good company follow the terms and conditions ppl are just ignorant and dont make sense sometimes but unlike some ppl like me make followed the instructions and have receive the correct adapter and i wanted a refund and have received it. People just ask for the dumbest things you dont read the terms and conditions the adapters are actally good if you want to pay about 40 dollars for an adapter instead paying for and adapter thats over price in best buy for 100 i think this company is actually good your all haters. because you dont know how to speak to ppl i think everyone review suck on here.
|
|
|
Brianchughes
February 7, 2011
Wrong charger shipped, return shipping not paid
My laptop charger died and I needed a new one. From Prontocharger.com, I ordered the exact charger for my specific laptop model, and I carefully compared the picture on their screen with the one in my hand to be sure. They matched, I ordered and paid, and a few days later it came...but it was the wrong charger. A quick call to the company and they confirmed: they had sent me the wrong one. Further, they don't have the right one. No problem. Send it back and we'll refund you the money.
"What about the cost of shipping it back to you?" I asked. We don't pay for shipping, they told me. I protested (politely at first). "Wait a minute...I ordered the right charger, carefully verified and specific to my model, but you sent me the wrong charger. It's completely your fault and you admit it, and I have to spend $11 sending it back to you in order to get a refund? Are you kidding!?"
They weren't.
No, I couldn't speak to a manager. But I could email the company, which I did, and this morning their reply confirmed: We're not paying for our mistake. You have to pay for it.
Yes, it's only $11. But it's the principle of the thing. And I'm never using ProntoCharger.com again.
Isn't there a government agency to investigate these things?
|
|
|
Slmc1021
January 31, 2011
No refund on returned junk charger - but I won!
I received a poor quality laptop charger and returned it for a refund. Was told by Pronto that they would credit purchase price plush S&H cost to return. Never received a refund despite several calls and email communications. (Unfortunately, I didn't research them until AFTER my problem!) Filed a complaint with Texas Attn. General's office as advised by many, tried to get my bank involved, but I actually 'authorized' payment so it wasn't fraudulent, per se. But, I had paid with my debit card through PayPal. I filed a complait with PayPal, gave them all my info (emails, delivery confirmation of return, etc...) and they ruled in my favor! They reversed the charges to my account. I'm still out the shipping cost to return, but it sounds like I did much better than most. So, moral of the story ... if you paid with PayPal, contact them right away (there is a time limit) and get them involved. Hopefully we can take care of these creeps once and for all. Good luck!
|
|
|
Alek
October 14, 2010
Bad company
ordered one charger on Sept. 16, 2010 -
Sept 17 - 2 chargers arrived - wrong chargers and I only ordered one
talked with Fredera
Sept 17 - talked with Trisha - correct one will be shipped to you immediately - waited one week - no charger.
Called on Sept 24 - talked with supervisor named Sidera ... she blew me off and told me she could not help me ... then a young man named Jamil came on phone ... he promised me that he would have correct charger to me within 1 business day ... that he would personally put it in the mail.
|
|
|
Michael
October 14, 2010
Sent cheap, not as described
When I received the package it was two cheap low end batteries i can get on EBAY for $22, They charged me over $100 each. They said they were HP HIGH capacity batteries. They were regular junk from China. When I tried to call, I called the service department, sales department and customer service. Guess what? After waiting more than 20 minutes I got the same person, a female that was all three departments. She was almost totally ignorant of the products and had problems understanding the issue nor how to .resolve it She said, "we send High capacity batteries if we have them." However they (over)charged me anyway for high capacity. The return process was so complicated as it involved their supplier. It sounded like a basement dot com business, Thank God I charged it on my credit card as I immediately opend a dispute case. I got better batteries at a fairer price from a reutable place. "AMAZOM." BUYER Beware of "dot com" businesses with very impressive websites.
|
|
|
Mister R
October 10, 2010
Don't buy from them
I personally read all of the negative reviews about them, but it was really cheap compared to any of the other chargers I had found, so I ordered one anyways. It took me a month to get it! I was so furious.. they told me many lies along the way.. but I was just glad I finally got my charger (some people say they never received one).. So i considered myself lucky and guessed that I got what I paid for. That was only about four months ago. Well the other day, my computer stopped working! The battery had fried because guess what, they sent me the wrong charger!! It worked on my computer, so I never knew it wasn't the right one. But when I took it to SONY they said I shouldn't have used that charger with my computer and told me what happened because of it. I am so mad, not only do I have to buy a new charger only a few months later, but now I need a new battery too. This time I am ordering off amazon, there prices are cheaper and they are a whole lot better than this sleazy site.. do not order from them!
|
|
|
Joker
August 2, 2010
Beware
This company has the worst business practices of any I have dealt with over the Internet. I ordered a charger and paid for next business day delivery.
They sent it second business day delivery and it didn't get here before I left on a trip. After much haggling they agreed to refund my account if I returned the charger. Fedex returned it months ago and I have made numerous inquiries of the company regarding the status of my refund. Each time I get a message saying they will be back to me in one business day but they never have.
|
|
|
StaN80
February 4, 2010
Robbers
I ordered a replacement charger and was told that I could pay $20.00 and they would ship the charger out immediatley or I could pay nothing and wait for a shipping label and return the defective charger at which time my replacement would be sent. I opted to pay the fee since I needed my computer. Over a week went by and I received no charger. I spoke with a supervisor, Fiaz Pirani, who said he would refund my $20. LIARS!!! they took my money for a service they did not perform...BEWARE IF YOU MAKE A PURCHASE FROM THIS SO CALLED COMPANY.
|
|
|
TasR44
September 25, 2009
Scam
Found a cheap a/c adapter online at Prontochargers.
Wasn't going to buy it because there was no phone number. When I told the online agent I wasn't going to buy, SUDDENLY someone offered 2 numbers and promised to get it to my business destination on time. It arrived when I was already at my next destination. I had to pay to mail it back to me. Finally I got it out of the box at my final destination only to see the wires were exposed.
I had 3 phone numbers an no one answered my calls. One clod decided to answer a call and asked how I got these phone numbers then told me I had to call the 'warehouse' only to be told I have to pay to mail it back. So much for my cheap online purpose.
|
|
RECENTLY UPDATED REVIEWS
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
