I ordered a book and paid extra money for priority mail. I have not received my book and did not get refunded. When I called Amazon they told me that this is a third party and there is nothing they can do about the order. When I called ProQuo books they did not answer. I need my book to pass my statistics class. They continue to say that the book will be delivered but no book and no refund. I paid Item(s)
Subtotal: $27.94
Shipping & Handling: $6.99
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Total Before Tax: $34.93
Sales Tax: $0.00
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Total for This Shipment: $34.93

I received a book ordered from this company that was damaged (Covers and pages "Dog eared"). The package was not damaged, the only conclusion I can make is the company sent it damaged. The packing slip contained an e-mail address for the companies customer service department that I tried to contact. The internet reported back that no such address existed. Who do I turn to so that I may rectify this? This company does not seem to care about either it's image or it's customers.
Yours truly,
Joseph Fazio
7531 SW 26 Court
Davie, Florida 33314
[email protected]