Protection One security

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Category: Lifestyle

Contact Information
Wichita, Kansas, United States

Protection One security Reviews

hurtlady123 May 10, 2011
JERKS TO WORK FOR
I worked for this company over 10 yrs and guess what when a new owner took over the company they started letting good people go. I was let go and they lied why they were letting me go because they could not just fire me for no reason so they made crap up. People do not apply to this company or you will be messed with after you give everything you have to them.
thanks and good luck
kiran nigam December 28, 2010
three year contract
we got protection one security system for our house. the sales person never told us that contract was for three year and what happens if you sell the house or for some reason have to cancel it they charge a lot of money. they told us we can transfer our system but there is a catch to it and I will end up buying some more equipment. I do not want to spend more money in order to not pay the penalty. there must be some way. I will probably stop payment on the monthly payments unless they let me out of the contract or transfer without any extra expenses. we have adt
security system in the house we are moving to if they can not use that I will stop payment on protection one unless they do not charge any thing besides what I have already payed in the house we sold.
citizensmart December 27, 2010
Fraudulent Billing/Extortion
We have had Protection One as our security company at this address since October of 2009. We had then install a camera/DVR system and sensor system. We have paid our bills religiously, even though we feel strongly that we were overcharged for installation of both systems (the DVR had been consistently malfunctioning and the hard drive crashed the first week of December 2010). The alarm sensors were so poorly installed they left us in a very sensitive position, this was confirmed by an unbiased security expert from the Bay Area. Our requests to have the wiring issue corrected have been disregarded. When the DVR crashed, we were left without a recording or monitoring capability for over 7 days; this was replaced only when I threatened to not pay our bill. When the bill was paid, I received a letter stating that I was $1, 021.61 in arrears with the company and threatening collection. I demanded they provide itemized documentation backing their letter; they emailed me bogus billings and what appears to be a print-screen of their computer accounting (which does not print out). I have every bill and cancelled check to verify that I in fact am not in arrears nor have I received any billings for any type of additional charges that would have warranted this bill. I in turn called the company back, stated that I had in fact researched their company and found this to be a common practice with them, and that since I had over 31 years of legal experience under my belt, I will in fact pursue all remedy against their company under the laws. I am having their system pulled out of my office and shop, and hiring a reputable company that does not and will not engage in extortion.

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