I have a vacation home in Belmar NJ I went through a Broker that sent the loan to Provident funding. The day before my closing they said I had to send in more conditions after I was sent proof from my broker that it was clear to close. I finally had my purchase 4 days late !!! I then had more problems with them not paying my property taxes on time. There customer service does not exist. I ended up going back thru the same broker 10 months later and got a loan with Wells Fargo- much happier now. I suggest every one should do the same, horrible customer service, bad closing practices and horrible demands all from provident Funding Group or Provident Associates. They also have 10 different names they use so beware or this company. If you can't go by one name something has to be wrong !!!