I've gone through teh most harrowing experience dealing with Seckel Capital and Provident Funding as the lenders:. It was clearly told to them thta the loan (which happens to be a short sale) has to be closed by a certain date a month and a half in advance|. It's been 10 days since the closing date has elapsed and yet, they are coming up with missing documentation". They are the most incompetent lenders and I would highly recommend people to not use them". They will take 24 hours to review a document no matter how much the client is suffering and then 24 hrs turn into 48 hours". After reviewing the document, they'll come up with a fresh demand and on top of everything else they would not consider lowering the rates even after your rate lock has expired no matter how low the market rates are at that point, . They've been harrassing us for two weeks now and despite providing all the documents, they are not closing the loan:. Please do not fall into their clutches.

I have been a customer for 14 years & never been late. This month when paying online, I made a typo & the transmission did not go thru. I noticed on my own when checking my bank balance. I called Provident to inform them there was a problem & to make good on it. They are charging a late fee & an NSF fee even thought the funds were there.

I explained how sorry I was, that I am caring for my father who is dying & just adopted 3 foster children. Due to extra stresses I made a human error. Do you think they would wave the fee's for me ... Absolutely not ... even after talking to a supervisor. They were not only NOT helpful but absolutely RUDE about it.

I told them that in this economy they ought to be a little nicer to their good customers ... at least I am paying. I am really angry. The real kicker is that I used to work in the mortgage industry and funded many loans thru this horrific company and they can't wave 1 late fee for a customer who's never been late in 14 XXXXing years...GREEDY BASTARDS!

Those sorry sons's of bitches stole my house. They sent paperwork to my house for loan modification on 2 feb and then forclose on my hour 3 feb. They never returned any of my phone calls (6 months) and that girl Rebecca Orr should be working at Wal mart taking toys off a truck so she does'nt have to talk to the customers. She is horrible! There has to be a class action lawsuit going on somewhere, these people can be allowed to get away with all the crap they are doing.

Provident Funding is a wrose company I have ever deal with. They rather have your house foreclosed. They are not willing to offer any help the borrowers. No matter how harsh your situation is, they simply ignore your inquiry, application, phone calls or so. They are rude to customers. After reading the comments from others, I just realize that I am not alone. I feel very angry about this company. With all these complaints, they should be rejected for business license and I wish they are out of business real soon. With their ignorance and imhumanity, their management should be charged for criminal as they rather to see borrowers to die, hopeless, and helpless. And they will kick your ass and laugh at it borrowers for stupidity of being their meat on dish. They can cut you any style they like. Anyone who have business and consider to have business with this company should reconsider other options even this is the last option, it is highly recommended NOT TO DEAL with this company. They suck blood of people. The way they make money seems to be pushing every borrowers to hell. They are not willing to give you a helpful hand but push you to hell. I am looking for a way out from them. I am considering to walk away and give my house back to them as they are not willing to refi my house and push my family to financial hell. Anyone who can tell me how can I walk away, please advise.

Many thanks,
Rock

I sent my insurance check to Provident almost 3 weeks ago, overnight delivery. I have not received my check back, nor any acknowledgement from them. Since the check is for roof repair and I live in Minnesota, it's more than a little important to get my roof done before any more snow falls. I've also had issues in the past trying to change my payment due date. I wanted to change the date from the 1st to the 15th but I was told I couldn't do it on a commercial loan. Since I live in a single family home, I told them repeatedly it wasn't a commercial loan but a residential loan. They refused to help me, insisting it was commercial, not residential. Basically, Provident has ZERO customer service and I don't know why they're still in business.