I HAVE NEVER IN MY LIFE HAD CONTACT WITH A MORE RUDE GROUP OF PEOPLE THAN THOSE THAT WORK AT PROVIDENT FUNDING IN RICHMOND. IT'S ALL MEN AND THEY MUST HAVE SOMETHING AGAINST WOMEN. THEY HAVE ABSOLUTELY NO MANNERS TOWARDS BROKERS. I KNOW THIS IS NOT THE CASE FOR ALL BRANCHES OF PROVIDENT, AND I'M SURE CORPORATE WILL TAKE NOTICE OF THIS BEFORE LONG. IF YOU CAN, AVOID THIS COMPANY AT ALL COSTS. HISTORY CLEARLY SHOWS THAT THIS TYPE OF ATTITUDE BY A COMPANY WILL EVENTUALLY LEAD THE THEIR DEMISE.