Reponding to complaints shown on Proxene ES

I have recently ordered Proxene ES, it took a while to arrive, but it's too soon to say whether I feel it helps our health or not, or if they are

doing anything (shipping/charging my card) without my approval.

Here is the phone number for Bio-Molecular Solutions, as found on the bottle: 1-888-671-3038.

I was going to phone them today, to get an address for Dr. William V. Judy, who purports to write the advertisement (it's not a report, it's an

ad), for a form of CoQ10, which he calls UBITOL.

I'd phoned them the other day to inquire about the ingredients, and to compare the strength of the CoQ10 in it, and learned some alarming

news. The young lady I spoke with in Manteno, IL, stated this: "There isn't that much CoQ10 in the product, but it is the best" also "there

is only 30 mg of the CoQ10, and other ingredients: CORN OIL" (!!!), "Vit. A, E, C, B1, Magnesium (200 mg), " etc.

I became very upset with this information. Anyone who regularly buys supplements, and reads the labels, knows that EVERY

manufacturer lists among the things they DO NOT put into their products, those which cause food sensitivities/allergic reactions among a

high percentage of the population, including me, and CORN and its derivatives is one of the worst!

I also have a problem with the level of Magnesium in the product. One is guided to take both Vit. C., and Magnesium "to bowel tolerance".

Which means if you start to have too loose a stool, or get diarrhea, you stop/cut back. When Magnesium is included in a product you have

no control over how much you are taking.

I've just spoken with the Customer Support person who answered the number above, and it turns out he is in Manteno, IL, not in Ft.

Lauderdale, FL. He would not give me the Ft. Lauderdale address, though a zip code of 33301 is included on the bottle.

I will be Googling on the UBITOL product, as well, as great claims are made in his 'letter'/'report' (advertisement)!

I've bookmarked this coments page, so I can find my way back; I'll report more on Proxene ES and our use of it, after we have some

experience with it. Nothing negative to report yet, but we've only had it maybe 3 or 4 days.

By the way, the young man on the phone could not find any record of our order, but wanted to look by credit card No., which I would not

give him! I was trying to see if they had us on an autoship. He stated that "most people order the autoship, and forget that they have done

so." I contradicted him, and told him what I was seeing online was not good about the company nor about their propensity to autoship...

which he denied. I stated that I believe most people do as I do; we order, try, and then decide if we want to order again, and perhaps to use

autoship.

We all, obviously, and especially with offers received in the mail, need to Google for negative/positive reports before we order things, and if

possible, order through PayPal, where they protect our credit/debit card numbers, and where PayPal will support us in canceling, if needed.

They will also support us in securing refunds.

Check back for more in a month or so.

Jan

I purchased the product by calling the company and using a Visa card. I took the product for approximately 6 months with no noticeable benefit. So, I gave the product a more than fair chance to work. I e-mailed the company 3 times (with no response) and cancelled my standing order. One month later, they sent me another order and charged my standing card again. This time I called and re-cancelled my standing order. Again, approximately a month later, they sent me another order and charged my Visa again. So, I just called the company again to CANCELL a third time! So, I guess I will call Visa and have them reverse the charge and wait for Proxene to call and complain. I guess that is the only wayto get their attention! Buyer beware!! Don't walk away from this company...RUN!!!