We filed a claim with them in May, 2009 and we paid $2500.00. After working with the company (I called them almost each week, and talked with Yvette Verdugo) and sending all documents that we required, we received an email saying that the company has to decline our claim due to "there isn't anything that we would be able to do for you". We send them a letter request to send our money back, but they found so many reasons why the company can not do this. Most important that they are saying that we provide them a wrong info about our income which is not true. We were at the line of foreclosure and loosing our house and asked for help why would I give them wrong info?
Now I sent them an explained letter, but received the same answer. Tried to contact them by phone or email, no answer. I don't know what else to do to get our money back and let them understand that I was honest and accurate on my side.