I paid for two years for the PSE&G "Worry Free" contract. Today (10/02/09) is the first time my furnace has some problem and I called them to fix it. I was told the earliest service date will be 10/26/09. I have a two-month old baby in the house. THERE is NO WAY I can wait for more than THREE WEEKS for them to fix my heating system under this weather!
They never mentioned that it will take more than three weeks to fix a problem before you sign up.
PSE&G "Worry Free" contract is a total "RIP OFF" and I STRONGly SUGGEST you not buying from them. I will also start looking around to see if I can buy Electricity from other suppliers.