PuppyFind.com

5 stars
(0)
4 stars
(0)
3 stars
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2 stars
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1 stars
(14)
Category: Family & Pets

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United States

Puppyfind.com

PuppyFind.com Reviews

humphb June 27, 2011
scam
I had a negative experience with breeder who advertises on the Puppyfind site. The breeder was was in Memphis, TN, an 11 hour drive from my home. A kennel representative, or "puppy placement counselor" offered to send the puppy with her daughter to Nashville, TN to complete the transaction. This was agreeable as it was 400 vs. 700 miles one-way. She also stated that they usually ship the dog to customers and then asked for payment through PayPal before delivery of the dog. I countered with payment through PayPal at time of delivery by use of public wifi internet. After I arrived in Nashville, there was a series of phone call attempts from "puppy placement counselor" to change the meeting location as well as the contact person. She stated that she was uncomfortable with not receiving payment before we received the dog, and I reiterated that I was not comfortable sending payment before seeing the dog. I was also concerned because the PayPal invoice did not contain a description of what I was billed for. It simply stated “GOODS”. In addition to constantly changing meeting locations, there were numerous delays, with confusing and contradictory explanations. After several more demands for payment before delivery of dog (I could not even SEE the dog until then), I finally returned home. Now I know why this breeder prefers to "ship" the puppies or deliver somewhere away from the kennel. I can imagine what she doesn't want potential customers to see. I wrote a detailed complaint to Puppyfind.com, only to receive a reply that the complaint would not be posted since I had not actually purchased a dog from the breeder. Beware!
BPRU Owner January 19, 2011
Entrapment
This company is using illegal tactics of entrapment to refuse service to paying advertisers. I was told today by Sheila that they call people and pretend that they are fake customers to gain information about the business and see if they wish to deny the ability to advertise on their site. Thye do not disclose who they are when calling all they do is trry to trick them into giving some unsatisfactory information to decline service. They make decisions that are based off of opinion and personal likings and not facts. I am hoping that others will join in and someone will be willing to look into this case. Puppyfind.com at 888-740-5870. I was also told that they ban accounts via email AND PHONE numbers. So I asked well what happens if someone gets a new phone that belongs to an account that was once removed she said well then they will also be banned from ever advertising. Even if they have no relation they draw a conclusion based on phone number alone.
lamberta December 4, 2010
reviews
Puppyfind.com allows negative reviews be placed on seller's account without notification to seller's that they are there. So the negative review is there for the public to see even before the seller gets a chance to tell their side of the story or prove their case and many times the seller doesn't even realize the review is there. Puppyfind.com told me that if a buyer can prove that they bought a dog from the seller that the review gets to be put on for the public to see, it does not matter that the seller has proven their case and it does not matter what any agreement/contract states or whether the buyer held up their end of the bargain at all. So forget your puppy agreements or contracts because they mean nothing to puppyfind.com puppyfind.com also informed me that the buyer can at anytime request the review be striken, so if we make nice and buy off the buyer than maybe we can get our false review striken too...doesn't seem reasonable or very fair. Another thing I have figured out from the system is that someone can have a 2 or 3 star rating instead of a 5 star rating and that is based just on people using the review system to ask questions and coding it with only 2 or 3 stars and not because they bought a dog, so their other response to me isn't exactly true either when they told me that someone has to prove they bought a dog from you. That means that all seller's need to be aware of this and ask puppyfind.com to remove those. All sellers need to check their reviews period. I am sure that buyers have had their share of problems with puppyfind.com too, but please be aware that someone might have a bad review that really didn't have a bad review...puppyfind.com will let just about anything stand on the review system. I would certainly rely on checking other methods or references before being discouraged from buying from someone on puppyfind.com, but i would certainly watch for the scammers that use puppyfind.com too. I also wanted to say that when i asked them one time for a phone number i was told that they did business strickly by email, they did not have a call center or a way for people to phone, but if anybody wants to email me I can provide the current phone number they are using...I got it first on my credit card statement and then later on they suddenly wanted to contact me and talk by phone...and they gave me the number...lol... I also want to say and I have alot more i could say about them, but this is the last thing for now, one time I contacted them about a scammer and several days later the scammer was still running on puppyfind.com, I mentioned it to them again and they sent me an interesting reply which I still have. It took several days for them to finally remove the scammer's listings. I just wonder how many people got scammed in the meantime. You can email me at [email protected] if you have things that have happened to you, that includes buyers and sellers.
Walter December 2, 2010
Stay away from Puppyfind.com
I notified puppyfind.com 46 times regarding scammers on there site trying to steal monies from people. people from Africa mostly, and 42 times they have sent me back the same stupid we do all we can do emails in return. the 4 emails from them were (why don't you get lost and go to another site.) I emailed them back and suggested that they are involved and scammers and there reply was, heheheh I just put a gararge on my house do to this site. WOW who runs this site and how can they remain in business.
Keith Gaulin September 22, 2010
sells sick pups & doesn't provide proper papers
I purchased a puppy from puppy find .com and a so called breeder named Lynn Overy & John Steib who runs Northern lights goldens they claim the buss. is out of Adelphia NJ. but they are actually out of Mexico NY. the puppy was sold to me as a AKC registered pup with a 2 year guarantee, and a health certificate. the pup was delivered to me sick with Giardia and a UTI. and I have also not received any of the proper papers that were to come with the pup. including the AKC papers. it has been over 6 weeks and the pup is still being treated for her symptoms. I posted a negitive review for her on puppyfind.com and they deleted it. 2 days later someone else posted another neg. review for her saying just about the same things that happened to me. and how they got ripped off and a day later that review was deleted? this is leading me to believe that puppyfind.com is standing behind all the dirt bag puppy mills and the breeders that run them and scam you out of all your money. and by not allowing us to post negitive reviews against the bad sellers /breeders this is allowing them to sell very sick and unhealthy puppies on their web site to unsuspecting buyers who can't see any of the bad reviews. before buying a puppy from puppyfind.com I really suggest that you do your homework first and get all the refferences first about who you want to buy from. and most of all DO NOT purchase a puppy from Northenlightsgoldens.com if you punch that name up on this site in the search box you will get a page that if you click on the highlighted northernlightsgoldens you will have 2 whole pages to scroll down of nothing but sickening things they have done to a lot of their previous buyers. they need to be stopped and put out of bussiness. I learned the hard way and the next time it will be from a local breeder! Thanks KPG
BPRU Owner September 2, 2010
Account illegally terminated-CLASS ACTION LAWSUIT
My account was illegaly terminated for no legitimate reason. If you have had this same problem please contact us ASAP as I know many others who have also had this same issue. I have been a loyal monthly customer for over 6 years and have not violated their terms of service in any way. They are not allowed to place their personal opinions into business and terminate accounts based on their personal discriminations! This is an ifringement to our civil rights as consumers. If interested in forming a class action lawsuit against Puppyfind.com LLC please contact us immediately.
Adam July 29, 2009
Scam and lies
Descriptions of pups are lies regarding worming, vaccinations and pure breds!
Tony July 28, 2009
Scammers and cheaters
Descriptions of pups are lies regarding worming, vaccinations and pure breds!
M. Rompa July 22, 2009
Deleting of negative reviews
I posted a negative review on puppyfind.com about a rottweiler breeder in Decatur, Illinois named Kelley Brooks. I puchased our puppy on 7/14/09 based on the fact that she offered a health guarantee. We went to her house and picked out our little girl. We took her to the vet 2 days later on 7/16/09. She has the following ailments...1. roundworm 2. coccidia 3. yeast infection in both ears and 4. bladder infection. The total vet bills to date for these ailments are now $200. We asked Kelley Brooks to honor her health guarantee and she has flat refused. Instead, she wants to exchange our sick puppy for another sick puppy. Of course, that is not an option to us and we would still have to spend money to get the new one well too. Well, I posted a bad review on puppyfind.com to forewarn others that might want to purchase a puppy from her as well. Come to find out that it was removed!! They allow breeders to remove bad feedback! Can you believe that? What's the point???? Be very careful when purchasing a puppy on puppyfind. You will never know if someone had a bad experience with a breeder on there.
Charlie June 11, 2009
Rip off
PuppyFind.com, LLC is a ripoff!! They allow false slanderous reviews to be put on against breeders. It appears that the only way that we can resolve the issue with Puppyfind is for a lawsuit against them.

PuppyFind.com, LLC is a BBB member, but, will NOT respond to our BBB complaint against them. Let's see if their A rating stays that way since they did not respond to our BBB complaint.

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