I would like to cancel this product so no more are sent to me. But on the confirmation there is no contact number. Also no contact number on the bottle that was sent to me. I'm not sure how to do this. As I was trying to figure this out, found all the complaints (foolish me for not checking first). I don't know how to cancel this product and do not want to be charged further.

Ordered free trial and have been charged x2 times further. 17/03 AU$120.74 and 28/03 AU$ 121.08. I received no product and am left with an overdrawn credit card.

I order free trial and was suppose to have to pay only shipping and handling of 4.99 on2/12/09 then on 3/1/09 i get charged 78.81 to my credit card no one was authorized to take that money there was nothing on the site about any additional money being taken out of my account, I do not wish to order the Pure Acai Berry Pro just the free sample with paying 4.99 shipping and handling so I'd appreciate it if I would be refunded for this inconvience Thank you this is my e-mail address if you need it [email protected] and my home phone number is 330-654-2775

Thank you
Denise Balch

I ordered a trial offer for less than $5, when I called to make sure no more shipments would be made, they told me I was too late, my account had already been charged $78.81. They said I had missed the cancellation period. I told them to take it off, they refused so I called my credit card and they said to return product and it would be taken off my account. Thank you Capital One. These people are crooks and I have learned my lesson from ordering online.

Website gives fraudulant CXL phone # that cannot find your order even with the order number. If you wrote your order # and the CXL # from the website at time of ordering it won't work when you try. If you threw away your packing slip thinking you already had the info written on your calandar you would't realize that the phone number on the packing slip is the real CXl phone number and you would have no way of canceling. Read what happened and how I worked it out...MAY BE ABLE TO HELP YOU IF YOU ORDERED PURE ACAI BERRY PRO from ADVANCED WELLNESS RESEARCH INC.

1-866-938-4832 IS A SCAM! TO GET THE REAL CXL #
YOU MUST HAVE THE PACKING SLIP OR READ THE PHONE NUMBER ON MINE AT THE END OF MY POST.
I think I can help some of you as I started off getting scammed and ended up with getting a break which not many people report succeeding with however it may be do to the company I went through.

First it's clear that the free trial is a scam with all the companies because there is not enough time to recieve the product, try it a few days and return the unused portion within 14 days of the order date. Worse yet some of them lock you into a three month deal. Unless you succeeded at returning it on time you will be charged and it explains so in the small print under tems and agreements so there is nothing you can do but bite it.

There are different compainies selling different types of Acai Berry products so you need to know where you ordered from...For example I just read an article that was saying not all types work and rated Acai Burn first, Acai Pure second and Pure Acai Berry pro third although they where all using the Oprah and Rachel ray claims even though they where selling different products.

Here is what happend and how I ended up getting some of mymoney back. I bought Pure Acai Berry Pro from www.buypureacaiberry.com. When I completed the order I wrote down on my calandar the phone number indicated to cxl wich was 1-866-938-4832 and the Order number. I missed the 14 day limit but needed to cancel future shipments and at the time I did not have the packaging slip so I used the info. above. The lady said that they did not have Order #'s that where like mine and she was unable to verify by using my name, phone number or e-mail and said she could not use the address. She said there was nothing she could do and used the excuse that other companies where selling these pills so I must have the wrong people even though I got the number and order number from writing it down from the website I ordered from. At this point I knew I had been scammed and I got online and googled the phone # and product name in which I saw many websites all stating that the phone number was accociated with a scam. Many people are having this happen and then they have no way to cancel the outragous price of future orders. If this is you then I have info. to help.

I got lucky and found my packing slip or else the info I wrote down when ordering would not help at all do to it being a scam.
I remember thinking when the order came that I didn't need the slip because I had wrote the cxl phone number and my order number on the calandar. I am sure many others did this too and threw it away. If you ordered the Pure Acai Berry Pro then this is the real phone number to cxl.
1-866-964-1011
But wait and keep reading! Today is Feb. 9th. I tried to cxl and the man insisted on selling me more...so frustrating but I remained decent and kept saying no. Finally he offered me a different offer than the previous two and said I was lucky to be calling today because they just got a new offer to sell future bottles at $18.81 + $4.99 S&H and GET THIS...he would refund $60.00 from my first bottle price which cost $83.80 which ment I would be paying only ($23.81 x 2) $47.62 instead of $83.80 and getting twice the product. All I had to commit to was paying $23.81 x 2 which included the price of the first "free trial bottle" and the second bottle. I can cancel when I recieve the second bottle or keep buying at the reduced price but I will cancel.

I messed up by getting scammed but I found the correct number to cancel that is on the packaging slip not what they give you on the ordering site. Further more though it's another hasstle to call and try and cxl again and deel with the haggling I will CXL when I get the second bottle and it will end up being $36.00 cheaper than had I canceled after the first bottle. Sounds to good to be true but I guess they are counting on me forgetting to CXL. I cannot verify yet if they will truly refund the $60.00 as promiced off the price of the first bottle.
I reiderated the details step by step at least 4 times and got the mans name which was David and he gave me a confimation number so I hope this works out to my advantage since the free trial scam already burned me and I hope this might help anyone who is trying to find the real CXL phone # for this product. Best of luck to ya!
Rheanna