I too have been a victim of the Orland Park IL Pure Med Spa after being told the end of December I had to pay ahead of time before my appt. a month later to receive dysport. And I paid the $280 requested with a debit bank card. When I showed up for my appt. the office was SHUT DOWN, and a note on door stating employees were behind being paid for 6 weeks and phone #'s for Louise Talbot and Jeff Nourse. I was reassured by both Louise and an x backstabbing friend who works there and lies to everyone that they were "restructuring". She sat there in an office bragging how she was raking in money to sit there and take complaints and do nothing and get paid. I was told I would be rescheduled time and time again when they had an "opening" at another spa location which they were booked and made excuse after excuse. I tried to contact back Orland, and my so called x-friend just left on a recorder to avoid my calls. My bank called and she answered and lied to them saying I received services when I did NOT! They knew she was a liar. Which doesn't surprise me. I am out the money, though not a friend. She never was, and used people and friends all of her life. So the place suits her as a liar and thief that Caren Paluch is! Go to a reputable honest company! Stay away from Orland Pk, IL Spa.

My Wife and myself also paid for 6 treatments in WestField Valley Fair Mall at Santa Clara, CA. and the Store also Closed over a month ago, and we have no idea what is going on, please if somebody knows how to get in contact with their main office let me know because I will submit a formal complain with the county Attorney General due to the fact that just a month prior to closing they took my money and they were well aware that they were going to closed the store.