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September 12, 2008
Charged for something I did not order or give permission to charge my credit card
I gave permission to charge my card for four dollars and ninety-five cents for a free sample of something I can't even take, because of health issues. The next thing I know my credit card has been charged $74.95 not once but twice. this is done without my permission. I want my money back, I'm on a fixed income and this illegal charge has made a real hardship on me and my family. What can we do to rectify this big problem.
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September 5, 2008
Unauthorized charges
I ordered a trial bottle of acai berri and authorized $.497 shipping charged to my bank account. Before I ever received a sample, my account was charge $74.76. In addition I was charged to other samples unknown to me from this web site. My bank account was also charged $59.95. In addition, I have numerous shipping charges from 3.87 to 4.95 erroneously charged to my account.
I have called the 800 and 888 numbers which show on my bank statements every day and only get the mail box is full; call is after business is closed for the day, etc. There is also a reference to web page - go there to unsubscribe. I did and there is no place at the bottom of page to inscribe (it is not there). I have written to customer service 4 times and have not received a response. Today I finally got a person on the phones who directed me to a web page that does not exist!
Do not do business with this company unless you want you bank account overdrawn!
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September 3, 2008
Unauthorized charges
My credit card has been charged for something I did not order, I did try their Free Trial (5 Days) and that was all. Never ordered any more but was billed for it!
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September 3, 2008
Sent bottle not ordered
I ordered a sample and received a full bottle that I didn"t order or sign for
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August 31, 2008
Charged my credit card amt. 74.00 for something i did not order, only order sample product
Credit changed for 74.00 something i did not order, only order sample product for 4.95.
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August 29, 2008
unatherized package
i ordered the free trial but i didn't order the extra bottle. i am triung to sen it back but i ddon't know were to send it to or how i need to get my money back cause itwas payed with a debit card.
any info.
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August 28, 2008
Never authorized future shipments
Ordered a sample bottle from Pure Acaiberries. Paid shipping charge of $4.95. I did not authorize any further shipments. My credit card has been charged $74.00 plus change.
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August 25, 2008
Unauthorized Credit Card Charges
I never received the sample for evaluation and was charged $74.95 for the first shipment which also was never received.
I have challenged on my credit card and they are very aware of the problem with this company.
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August 15, 2008
unauthorized charge to my debit card
I took advantage of the free weeks supply of Acai berries-pay only S&H. I received the bottle without any information. Two weeks later my bank account was debited for $74.76, but without an additional shipment of anything.
Since it was a debit, I have no idea what to do. Any advice?
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August 14, 2008
sent unsolicited product & charged to cc
I tried their on-line promo. Paid s&h, received a 5 day supply. Thought no more about it, and today received an unexpected & unsolicited 60 count bottle of PureAcaiBerry. Haven't seen my credit card statement, but feel reasonably sure that I have been charged for something I didn't order. I want this charge taken off my card! - Bob Moore
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