I want to add the minute I tried to cancel a "membership" with the sister product "Purely White" they tried to charge 89.95 to my account 7 days after thier intial charge of 89.95 . When speaking with customer sevice Bonnie and tony descibe it as a "glitch". All told I'm currently out around 185.00 and that's IF I get the second 92.37 refunded (returned unopended product within 24 hours of getting with "RMA" # and a delivery tracking number) and I don't get stuck with second charge . According to my bank if I don't get a reimbursment with 30 days THEN they will take some action. So I should be getting 2 of these charges provisionally credited to my account by bank (whick I haven't seen yet.
I'm angry that when I contacted my credit union they state they are aware of these shady practices but there's nothing will do but hand over your money while you tell them these charges are not authorized by you the account holder. And they don't bother to let me know what's going on in my account.
Due to this experience I am shopping around for better fiancial products with consumer protection.
So far I am lodgging complaints with the FTC, and will with the BBB's and state attorney generals.
The whole thing is disgusting...
A real company would send email updates alerting that your trail offer period will be over soon And when new shipments are being sent.
When I signed up for the two free samples NO Where did I see the ultimate mess I agreed to and I had googled the name and nothing poppped up it was a scam at the time.
Over all I'm more ill that our banks allow it and don't protect us.