I ordered what I thought was a Free Trial that costed only shipping fees for Purelywhite and Dazzlewhite and was charged $13.27. I received the products 10 days later and a month later was charged two lots of $100.00 each for products, that I did not think I gave my credit card authorisation for. I disputed with my credit card company and they have put in claims to try and stop these people. I also had to cancel my credit card. I also rang the Purelywhite and Dazzle white several times and emailed them to cancel my subscription with them. They told me I would not get my refund back because I did not cancel and return their products within 14 days of trialling. I told them I only received the product after 10 days of ordering. They said those were the terms and conditions and I will never get a refund. The customer service officer, when I eventually got through (calling from Oz to US also costed money) were rude and unhelpful. I got very angry with them and I hope they are stopped or legal actions taken against them. Never again will I buy anything online. Stay away from them, they are total fraudsters. The products do not work either. The whole experience has been an unpleasant memory. I just hope my credit card company are able to dispute these transactions succesffully.