The company's sales rep sold me a $30, 000.00 energy system that was going to eliminate my electric bill and be completely paid off in approximately 30 months. This included state rebates and federal tax credits. The terms of financing were to be zero down, no payments and no interest for a year. This would allow for the rebates to come in before the interest and payments kicked in. After the install the city inspection was failed three times. In the meantime I received the first installment payment for $600. I called Purenergy and they told me that the terms of financing changed, nice of them to let me know. I then see the state has run out of money and would not be honoring the rebate program. I understand Pur Energy can't control this part yet it was a tough $12000 to lose. My first two electric bills came in with no savings. The third came in with a savings of 1/3 of what I was told I would get. I was then told that I was wrong and the sales rep never said I would zero out my electric bill. As I explained I would never have spent that much on a system that had a 15+ year return on investment. They made false statements to sell the system then lied about it and continue to lie about it. Stay away from this company(PURENERGY), they are frauds and are out to rip you off.