Purity Mineral Science
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Category: Business & Finances
Contact Information
Irvine, California, United States
Phone number: 949-466-0582
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Purity Mineral Science Reviews
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May 6, 2008
scam bad product
product miss represented as mineral base when infact it is nothing but powder which I'm allergic
to and would not have ordered I'm suppose to be able to return this and recieve my money back I
will need RMA# number to do this they will not answer their phone impossabe to contact them. IF THIS IS NOT DONE THEY WILL CONTINUE TO CHARGE MY CREDIT CARD. I have heard of SCAMS
before but never expected this I'm calling my better business and reporting this also will call my
com. SOMEBODY BETTER STOP THESE PEOPLE
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April 15, 2008
Unable to contact
I ordered the "free sample" of the Purity mineral foundation. I did not realize until I placed the order that I was signing up for a monthly subscription. After I recieved the sample I realized that it was not something I really wanted and returned the sample. This should have unsubscribed me from this program. Several weeks later I noticed a $59.99 charge on my debit card. I still have not been able to contact anyone either by phone or by email to get this matter resolved. The charge also put my checking a count into a negative balance thus causing an overdraft fee of $35.00 to be charged to my account and several checks to be declined. This caused by bills to be late amongst other problems.
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April 13, 2008
Unsolicited order
Made a one time purchase of this product on Ebay. Lo and behold yesterday I received a shipment from Mineral Science as "outlined in my club membership" . What club membership ? Not only was it not wanted and not ordered, My credit card was charged without my authorization !!! Communication with this company via phone and or e-mail is futile. I found the web sight to cancel my "membership", I also found out via the BBB website that they are no longer accepting complaints in Texas. I was referred to the BBB site in Pa. There is a toll free number...888-694-4171. The e-mail address of the head officer is [email protected]. I think a class action suit should initiated against this company and charges should be filed with the Post Office as they are committing mail fraud. |
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March 26, 2008
Company information
I too have been scammed by company. I looked up their terms and conditions info and found they are associated with a company called: Linkstar Corp, Copperleaf Corporation Centre, 6051 Wallace Rd Suite 110, Wexford, PA 15090 408-416-0795 www.linkstarcorp.com. You have to enter someones extension. I kept pressing numbers till it transferred me. I am waiting for a return call and received the name of the person to return my call Colleen Papst X 9001. I assured the lady I talked with Sandy I would be calling over and over again on her ext until I was refunded my monies. The terms and cond says if you don't return the product with the RMA# your account will keep getting charged $24.00 something and more products will arrive at your door.
Call this number and enough complaints maybe they will quit handling this product.
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March 25, 2008
Not honest in policy ordering!
I ordered the Purity Mineral Collection, for a total of $8.95. If you liked th product you can become a member, and then keep receiving shipments every two months. When I received the trial kit, inside the box was a notice, that yo have 14 days to try the makeup from the day that you ordered the product. If you do not wasn't it, it must have a # on it that you get by calling this number 1-866-363-6797. I this is not done in this time frame you will be charged $59.95 for the trial kit. If not it must be mailed back in time, and you have to pay for shipping and handling.
I ordered the kit on March 11, 2008, I received the kit on the 19th of March, I tried the product on the 20th of march, and only had until the 24th of March, if I wanted to send the kit back, and not be a member for $59.95. Never could I get a answer on the phone, either all lines busy, or they are closed.
This information was not given when I placed the order, only when I received the kit. If I would have been given this information I would never had ordered it. This info. was not in the fine print on the original order. Because I cannot reach them I am sure I will be charged this amount because they have no notice.
This is a SCAM!!! If they charge me, I don't even have enough money to cover this. I am physically disabled, not mentally. But I must say this has caused so much stress on me, that of course stress will increase your pain level.
I don't know what to do. also i will not have internet service, as I will be moving, and it will be awhile before it will be hooked back up.
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March 25, 2008
Rip off!
PEOPLE YOU NEED TO FIGHT BACK!!Starting with your bank.I was charged 59.99and another29.99 no product received, thank god for this companies totally bad reputation and thanks to all the information I was able to find my bank had no problems refunding my money, TRY IT!!
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March 12, 2008
Misleading!
Very Misleading! Do not purchase no matter how good it sounds. Very hard to find website or way to contact. Very little help in doing so.
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March 7, 2008
Rip off!
I wanted to try the makeup but simply felt strange after making the purchase. So I immediately sent an email asking to cancel the order with no response, the following day I tried calling them to cancel the order over 15 times in one day and the phone is busy, they put you on hold or hang up on you. I sent another email with no response and tried calling the next day over 10 times with the same results. I then canceled my credit card because I am afraid they will keep charging me for money I don't have. After having this happened to me I now see all the reports of Fraud against this company and I am very concerned now.
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February 28, 2008
Charged my credit card5 9.99 and never sent me my order
I had placed my order and they charged my credit card5 9.99 and never sent me my order. When i tried to call to see where my order was, I couldn't get a response.
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February 27, 2008
This company is a scam!
I agreed to a 14 day trial for purity mineral make up. Within two days it broke my skin out. On the receipt it states that you must have a rma# to be obtained from their customer service team (866) 363-6797 this phone number is busy all the time, i have been calling every day at least five times a day! The return policy states without a rma# $59.99 will not be returned to your credit card. I called information to get an alternate number 241-660-8322 it just rings!
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