You sent unordered and unwanted products.

How do I return these products and get a complete refund?

order# 21620340.

Please advise.

Do not send any more products!!!

Any future orders will be initiated by me only.

Product is H.A. Joint Formula-SS.

Don't know who sent this order other then your company.

order date # 8 FEB 2011, ship# 12734211.

Shipped under super saver 6.

I canceled the super saver program several years ago that is why I am surprised at this order.

I like your products.

I have no more comments to make, so I will end this complaint.

I ordered a free sample from a gospel radio station. After I received my sample I called to cancel. But was harged 164.00. Then six months later I was charged another 164.00. This company is definately not customer friendly. When ordering you get a live operator. When trying to cancel you get a recording and voice mail. I don't understand why radio stations allow this scam to continue. The supplements they send don't do what they claim. I am going to report them to the BBB and complain to my CC company to not allow them to make any more charges.

I listened to a radio offer stating I would only pay $5.00 which was a shipping fee. I was later charged $164.70. I called and quickly shipped the box back. All I have received is an automated response message. No one is taking me serious but I am. I do not have Purity Products and I want my money back! I was more than suspicious once I called and the person on the line would not take no for an answer. He continued to insist I accept some kind of offer. No means no and I felt disrespected by his pressuring me.

I read or scanned half of the complaints about this company.

after waking up every sunday morning to my alarm that was set to coincidentally go off at the exact time as Purity Products informercials, I got to listen to a couple of their convincing pitches.

So i checked it out on google first AFTER looking at their website.

I was skeptical anyway, about their claims. Most of it sounded 'too good to be true', SHAZAAMM, marketing.

Somewhat like LEF

PP website does have a distinguished panel of experts, so maybe their business practices are the problem.

The testimonials on the PP website sounded mostly made up.

Their product line generally follows that of some others like LEF, they have a special 'molecule' of this or that distinguishes their example...HA Acid from other HA Acid


I wouldn't trust them after reading the scams, with my CC#. If you can get a free bottle of something, test it against another bottle of the regular stuff from anywhere else and see if you feel a difference.

BTW, HA Acid is good for joints anyway.

Purity Products is indeed a SCAM company. You would not see this many complaints if they were not. Unfortunately I read these only after my husband told me he ordered this stuff to try. We immediately called the company to ensure that no more product would be sent along with cancelling our credit card so that they could not bill us again. We ate the initial charges figuring it was a lesson learned.

Behold, about 3 months later we were charged $180 for stuff we did NOT order and were assured that we cancelled. They used a previous authorization number with the credit card company in order to get the charge to go through.

DO NOT do business with this company! You will regret it.