Went in for oil change was told that i needed new valve cover gaskets

just had them done when back to sun auto they told me that purfect rip off sprayed oil all over the engine to look like it was leaking. this place should be put out of business. companies like this make the whole industry look terrible think how much money they are ripping off people who do not knoe that nothing is wrong with there car this is the purfect auto on fort apache and tropicana who ever owns this place should have there license taken away or there shoud be a fraud unit that shuts places like this down.

Had engine replaced on my ford expedtion, long story short, engine was junk and even thou I had 16 month or 16000 mile warrenty, they would not fix a moter which barly ran lost a gallon of coolant a day and a quart of oil every other day.they changed manager it seems every other week, finally got BBB involved and they still would not cooperate I was told to take them to court they have been doing this to many people, funny thing is just as I was setting up for small claims find out the owner is gone and shop is owned by new owner, but this gets better because the manager telling me this is same one from before who told me he was there to clean that shop up, now was telling me sorry we cant do nothing for you,

On May 23 I took my car to Purrfect Auto Service, because it made a horrible sound it shook every time it drove. So i replaced the battery my self then brought it in.

They scaned it and it took about 2hrs and in the end I was told it just needed a flex pipe, but the car needed to stay over night.The next day the flex was put it but the car still wouldnt run for long then 15 mins so I was told this was because it needed a bigger spark to run so i need a new distributer . I decided to buy a used one.

Well it after a week it came in because it was ordered my mail, but the wait was for nothing cause it was a bad part.So they ordered another used one but two weeks went by and the part never came to the shop.The guy said order a new part because the used ones have to be found in junks yards but new ones are from the company so it should come to the show faster.

So I told him...order a new one.About 4 days later it came in...the car started but I was told it needed to be tested again for a day.The next day I was told when they started the car the timing belt popped but they would replace it for free but the guy whos does it wasnt there and he would be back in four days.

Well when the day came I was told the belt was fixed but by the belt popoing it messed up the head so the car wasnt working at all.So i needed to replace the head.The guy said the part should come within 3 days but it was take a full day to put it in and then some time to test it again.

So when the day came I was told the car was ready! I noticed that the check engine light was on so i asked why this was.They said it was nothing just that the car may take a few turns of the key to get it started but it was nothing to worry about.

It ran fine for about 3 weeks but it make a scratchy noise everytime would hit the brakes.

Then one day on the highway It made a sound that sounded like a loud fan and it started shakjing and smoking.Then it leaked oil all over and i had to get it towed.So now it doesnt start.

So only after 3 and a half weeks the car broke down.I had taken it there and all it needed was a flex and a disturber but because they didnt test it fully I had to replace the head.It took over a month to fix and it wasnt tested fully so not even a month after having it, its worst then ever! its doesnt start at all now!

I went back to Purrfect and told them what happened they acted shooked and said try adding oil and to bring it back if that doesnt work. I never did I am going to take it some where else. What recourse do I have?

No Joke They will rip you off!! I took my car here for a water pump and manifold intake gasket change. By the time they were done My car was shutting off on its own. Told me I needed all this extra work done, that they "fixed". P.s. Never had any issues before i took it there. Next thing i know I have to get my car towed somewhere else because they cant fix anything. They were rude and @ this point I'm positive they are not qualified at all!! They swore only the GM dealer could fix it. Lies. It's fixed from the other shop

I took my car to Purrfect Auto to get a diagnosis of my engine to check the compression because it lost power and has rough idle. I tried changing the spark plugs, but could not remove because they were too tight. They told me in order to complete the diagnosis, they would need to remove the valve cover and would cost another $150. I said to do it. They came back to me and said the engine is shot and needs a new one for $4, 500 or a used one for $2, 200. I told them I was going to pick the car up and I hung up. They called back saying they could get it running for another $300 and I told them to go ahead. The car is running okay now, but I now hear knocking in my engine and I'm still concerned there may be damage and did not make me aware. Here is a list of the things they did. Look at what they charged me for reconditioning the old spark plugs which they replaced. Also, I don't know why they charged me for things I told them were already done at another shop. (Fuel injection service, engine chem flush, oil change.) Also, when I left the shop and got on the freeway, I heard somthing under the car, "Thug, thug, thug". I looked in my rearview mirror and saw something black rolling away. I pulled over and opened the hood and oil was all over the place and there was no oil cap. I walked back searching on the side of the freeway and found my oil cap and put it back on. I called to inform them and they acted like I was crazy and could never happen. They insist these charges are legitimate and refuse to tell what was really done to the car.

Labor:

-Engine performance diagnosis 49.95
-Additional time for diagnostic 1.5 hrs 140.00
-Remove valve cover to diagnose 55.00 (They did credit this)
-Fuel injection cleaning / service 50.00
-Recondition siezed spark plugs 175.00 (If they replaced my spark plugs, why did they recondition the old ones?)
-Set timing / idle / fuel mixture 45.00
-Replace oil & filter 15.00


Parts:

-EFI service kit 54.00
-Engine flush chem 29.00
-NGK spark plugs 31.80
-Oil Filter 5.66
-Synthetic oil 37.50
-Hazardous Waste fee 3.00