PWWOnLine - Promoting a Google's Software Package -

No clear indication that by authorizing a $1.97 charge that within 5-7 days you authorized a $79.90 monthly service fee.

I never got past setting up a password - I never logged on to utilize the service. There was no clear indication that I would be charged a continuous service charge.

My first awareness was when I received my credit card statement. I contacted PWWOnLine at 1-800-497-4988. The experience was very negative. I was put on hold, disconnected, and passed around. Finally, I was told that $79.90 was to be credited back to my account within 7-10 business days. I also cancelled a service I did not know that I had. On the 7th day I check my account to see if a credit had been applied. PWWOnLine had charged a second fee of $79.90.

First I contacted my bank to file a second disputed charge. The bank representive transferred me to a google complaint number and I got a recording. "Due to the high volume of complaints received and that they were NOT AFFLAITED WITH PWWONLINE no messages were being taken." The recording advise to call 1-800-497-4988.

Again I contacted PWWOnLine. Again I was put on hold, disconnected, and passed around. Finally I talked to a supervisor. She indicated that only one of the $79.90 charges would be credited. Her attitude was defensive and rude. I indicated that my bank had been advised and that $159.90 was in dispute.

This is not RIGHT and PWWOnLine is taking advantage of the situation. I will contact the Texas Attorney General's office to be advised of the correct agency to file a formal complaint.

Like others on here, i also have had money removed from my UK Abbey account to the tune of 49.91 by PWW online
My bank are investigating.Did anyone else on here get any joy from their complaints?
Reagrds