I found an unauthorized charged for the px90 - i never signed up for the 30 day offer that i recived in the mail that came along with thier dvd set just one month shy of a year ago - today I saw i was charged near the first of the year 38.87 bogusly and supposedly in 3 business days it will be put back Below is the conversation --- lets wait the 3 days and see if turns out bad like everyone elses complaints ... : Hi, my name is Lance Armstrong. How may I help you?
lacey eaton: your company has put an unauthorized charge on my checkiing account
: Oh! I am sorry to know this. I can check this charge for you.
: How are you doing today Lacey?
lacey eaton: pretty awful after reading my statement from my bank
: I am sorry for the unexpected charge.
: Can you please verify the following information so I may locate your account?

-Billing Name (first and last)
-Billing Address
-City, State, & Zip code
-Email address.
lacey eaton: lacey eaton
lacey eaton: -------------------------------
lacey eaton: ---------------------------
lacey eaton: -----------------------------------
lacey eaton: or --------------------------
: Thank you for the details. I have your account here. The email address we have here is [email protected]
: I see that you have placed an order on 02/27/2009 for Power 90 X DVD kit and you were offered a 30 days of free trail for Team Beach Body club membership.
lacey eaton: i havent used even the free trial
: Oh! I see. I can cancel your future enrollment.
: Through the Team Beachbody Club, you get all these great benefits:

-Personalized meal plan and healthy recipes
-Live access to fitness and diet experts
-A Personal Coach
-Exclusive Member Discounts
-Live chats with celebrity fitness trainers
-Personal profile with body transformation tracker
-Beachbody email account
-Fitness tips and articles.
lacey eaton: i dont care
lacey eaton: i want my unauthorized 38.87
: ########## is the confirmation number for the cancellation and the refund of $38.87.
lacey eaton: how soon will this take place?
: In 24 hours the refund would be done from our end and it would take 3 more business days to reflect in your account.
: I think you'll also be interested in the Peak Results & Recovery Formula.

Taking the Peak Results & Recovery Formula right after completing your workout not only delivers the nutrients essential for recovery today, but also sets the stage for a more energized and improved workout tomorrow!

: Would you like to try Recovery formula?
lacey eaton: heck no
: Anything else you would like me to do for you? Are you satisfied with the customer service you have received today?
lacey eaton: what dont you understand
lacey eaton: no
: Are you satisfied with the customer service you have received today?
lacey eaton: ask me in 3 business days
: The refund would be done.
: I am sure you would be satisfied once you see money in your account.
: Anything else you want from me>?
lacey eaton: I certainly hope so
: Anything else?
lacey eaton: after i want my money back you dont go pushing your product to me once again
lacey eaton: thats just dumb
lacey eaton: they probably make you do it anyway
: Anything else you would like to be assisted with?
lacey eaton: i a sure
lacey eaton: no
: Please visit us again at www.beachbody.com. For further questions, you can reach us at the following link:

http://beachbody.custhelp.com/

Thank you again and best of luck reaching your fitness goals!
: Bye.
Lance Armstrong has disconnected.