Online service appears straighforward, no goods delivered when expected, on chasing via phone you get to speak to the rudest, most ignorant sales staff ever lived!!! When goods turn up half missing, im told I cant request a refund over the phone I have to email. Upon emailing, an array of rude, obnoxious emails flurry through from QS staff, where Im told good have been sent and I have to wait for them...lovely! Wait how long i wonder, hmmmmm??? On top of that, if i choose to return any items due to late delivery then I have to pay postage and this is not refunded !!! Appalling service.

Worst bathroom & diy online store I have ever come across in a million years, dont be fooled by the seemingly nice look of the website...its all a farce!!! You have been warned.