quakertown national bank

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Category: Business & Finances

Contact Information
Wescosville, Pennsylvania, United States

quakertown national bank Reviews

C130FlightEngineer July 11, 2011
horrible service and rudeness
Went in to cash a check with my two forms of ID, one a state drivers license and the other a military ID. Assistant manager said that he needs to contact the account holder. He could not contact her and refused to cash the check. Also wanted to charge me a 3 dollar fee!!! Really? I asked him if it was company policy to refuse checks without contact of the account holder over a certain amount. He told me yes it was and I asked what the amount was, he had no idea and told me that he was not going to tell me what it was. Than I asked to see the written policy, again he refused. Here is an assistant manager that has no idea of his own company's policy and procedures and is making them up as he sees fit! He became rude when I asked him for this information. I made a call to the main office in Quakertown, Pa and we shall see what happens. I asked him if he needs to call the account holder for a 10 dollar check and he told me "probably not"... So, if your thinking of making an account here at QNB, save yourself the trouble of dealing with people that are not savvy in their own policies and make it a point to be rude, especially if you are not a member of QNB!!! What was the reason for asking me for 2 forms of ID? I provided it along with the check? Perhaps a DNA sample this guy was after?

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