We had to make quick arrangements to Kill Devil Hills for a funeral. We booked through hotels.com and thought it would be an okay place. What a HUGE disappointment: Wallpaper peeling in the bathroom, yellow stains on sink tops, peeling paint throughout, carpet not vacuumed well, 2 towels and one wash for 2 people, burned mark in carpet from an iron, small holes in coverlet looked like from a curling iron, cabinet holding coffee pot was disgusting, trashed refrigerators and broken bed parts etc. stacked next to our window. NOW comes the really bad part, I noticed small bite marks (I took pictures) which looked like either bed bug or flea bites. Quality Inn should take the "Q" out of Quality. NEVER AGAIN WILL I STAY AT A _UALITY INN, I'll sleep in the car or the gutter. If you REALLY care about customer satisfaction you had better inspect your franchises and boot the ones that don't live up to a certain standard, which obviously is quite low. Disgruntled Consumer