Subject: I request a refund.
I did make a purchase from SPECIALIZED SOLUTIONS (known as QuickCert ) ONLY for the following reason:
That this online study (and DVD study) can be used by a person in different career (not with any programming background).

The sales person, Steven VanG, at the time before my order went back to ask 3-4 times.
If this misunderstanding (I hope not a big lie) did not happened I would not be ordering any these on line material.

The following is the time and date I have been in contact with QuickCert in attempt to resolve this matter.
….. - did not keep record of the 1st time
11-05-2009 (around) - Left a message DID NOT GET A CALL BACK.
11-24-2009, 12.50 pm - Message to main line DID NOT GET A CALL BACK.
11-24-2009, 1.00 pm - Message to Steven VanG. / Ext. 277 DID NOT GET A CALL BACK.
11-25-2009, 10.44pm - Talk to a Person, left me cell#, Steven VanG. Will call back.
11-25-2009, 2.10pm - Will call back when talk to technical dep. DID NOT GET A CALL BACK.
Not getting any calls back to resolve the problem.
12-02-2009, - Discover Card, Ana. Attempt again and call in 24 to 48 hours.
12-02-2009, 1.35pm - Steve will call back in 5 min. DID NOT GET A CALL BACK.
12-02 or 12.03.2009 - 3 calls, QuickCert will call me back Friday or Monday. DID NOT GET A CALL BACK.
12-16-2009, 12.50p m - Discover Card, Kim, open case# 1928493887, advised contact QuickCert again
12-29-2009, 11.20pm - Mat Pathan, introduced to me as sales manager, is late for meeting, will call back today, DID NOT GET A CALL BACK.
Jan-01-2010, 9.30pm - Left message, DID NOT GET A CALL BACK.
Jan-01-2010, 11.30pm - Mat Pathan, if want to buy something I will help but, NO-NO on Refund, I am a businessman so… As far as I am concern you hit dead end and I cannot authorize it.
Feb-01-2010, 9.36am Sahara transfer me to …. (9.48am), An


I wouldn’t purchase Microsoft 70-536 from QuickCert, If I have not been promised that, QuickCert courses are working for absolutely newbie.
All book and courses I come across do require minimum of 2 (two) years of experience programming (C#, VB ...).
I did some research what I need to take MCTS 70-536 Exam, .NET Framework Application Development Foundation. I already have some books and all stated at the beginning you need 2 years of experience to be able to use this material.
I was looking for something that will work for me, since I did not have C#, C, C++, Java, VB or other developing/ programming experience.
The sales person, St. Van G., from QuickCert did assure me, after consulting with and expert, they have the right product for me. I was skeptical. Since I already own the MicrosoftPress book and 2 others.
He consulted back several time and like he put it “I am going to ask if this course is for a person who is in different career and is looking to get into .NET Framework and take 70-536 Exam” .
First he promise me 1 free course, that according to him and QuickCert experts should be a preparation for been able to use 70-536 course.
I was not convinced, so he give me a 2 second free suppose to be the very basic of what I need it to get ready to use 70-536, which I will buy.

Well I believed Mr. St. Van G., I did pay, unfortunately, for :
1. Microsoft 70-536 TS: Microsoft .NET Framework - Application Development Foundation C#
2. Microsoft 70-502 .NET Framework 3.5 - Windows Presentation Foundation - C#
and, I he let me 2 free lessons that suppose to be a stepping ground to go into MCTS 70-536 Exam., HERE THERE ARE :
Core Foundations of Microsoft .NET 2.0 Development - C# - THIS IS THE SAME LIKE Microsoft 70-536 I paid for, but JUST THE OLDER VERSION .NET 2.0 . The first 3 to 5 Module are word for word the same. May be the same after that.
Microsoft Introduction to Microsoft .NET - is nothing but a sales pitch on all possible certification you can get, but nothing to build up your knowledge on C# so you can use 70-536 .