Applied for refinance all was great offer of 3.9% two months no payments.
ooooooo ya loan approved e-mails bunch of documents, then the appraisal there appraiser, Ok 2006 had home ( water front property )appraised @ 177000. there appraisal ...98000.got the call: O were sorry nothing we can do for you at this time appraisal is to low.yep out $350
Quicken Loans scam scam scam scam

I was doing a quick check of current rates, considering a refinance from 5.75%. Without asking for permission, the Quicken Loan agent pulled a credit report. This automatically represents a negative on my credit report. Avoid this company.
Gary L Wade, MD

Dear Thomas Ciarrocchi,

We received your letter of January 4, 2011, in which you indicated that you were unable to offer us the loan to re-finance our primary residence home. Your letter stated “low-appraised value” as the reason for declining our loan request. I am writing to set the record straight regarding that loan.

Firstly, the loan WAS approved by Quicken Loans, and we had reached the point of meeting with the Notary Public in our home to sign escrow papers. (See the attached approval/escrow letter.) For you to state that the loan was not approved (for any reason) is untruthful and unethical. Perhaps somebody needed to be able to report to his/her seniors that the appraisal came in too low to warrant that loan in order to cover Quicken Loans’ missteps. But, no matter how you try to alter the truth, the fact of the matter remains that the loan was, indeed, fully funded and approved.

Secondly, we had to reject the escrow terms, as they were drawn, because they contained negligent and inattentive errors on the part of Quicken Loans people. When those were corrected, and the loan again fully offered to us, I began to review the entire sequence of events—from that first date in October when I contacted Quicken Loans to inquire about the terms offered in a marketing mailer, to the date in late December, when the escrow package (containing stale-dated payoff and loan amounts) arrived at our home just an hour before the Notary Public arrived.

I recalled the long, slow process taken by Quicken Loans on a transaction that was a very clean application from homeowners who demonstrated and verified:
• excellent credit
• significant equity
• documented W-2 income
• healthy checking and savings account balances, and
• a low income-to-debt ratio.

When an inordinate amount of time had passed before I heard from Quicken Loans, I called you in early December to determine the status of the loan process. I received “explanations, ” rationalizations, the citing of medical problems among the staff and busy workloads to justify the slow service. And this was for a very “clean” loan application! 
I came to the realization that Quicken Loans was not the company with which I would choose to do business in the area of home mortgages, and I am going to ensure that this data is also received by the executives of the company and by the three major credit reporting agencies who may have information in our profile.

This written complaint and exposure of Quicken Loans’ unethical practices would not have occurred if we hadn’t just received your untruthful letter stating that our loan was disapproved by Quicken Loans due to “low appraised value.” We reject that indication, and we will expect a letter of apology and a truthful statement communicating:
a) that we did, indeed qualify for the loan,
b) that we were approved for the loan,
c) that we were the ones who stopped the process, (not Quicken Loans) and
d) retracting the “low appraisal” statement as a false report.

Your request to be considered for future home financing needs will be based upon your handling of this matter.

Sincerely,


RG

cc: Equifax
Experian
Transunion
Law firm of Parcel, Davis & Greenberg

I willingly walked away from my $400 deposit, because I just couldn't handle their ridiculous process and empty promises. The short of it is what you discuss at the on-set will NOT be the version of the final re-financing offer. Don't ever believe their famous last words, "We only need this one more thing...", there will always be another. In the end, I gladly walked away from $400, rather than give them a single penny more. Best advice: don't even engage with Quicken Loans, just don't do it.

Don't Use Quicken Loans!! you can save money and time going else where.

I call them about refi my house and talked to a Berton(Burt) McLain, Executive Mortgage Banker with Quicken Loans
I had 3 things i wanted to do, Take my wife off the title, do a streamline FHA refi, and lower my monthly payment

My credit is great, i have a little cash to refi with, Burt assure me it would not be a problem, then he sai i did not have an FHA loan. (WRONG!)
Burt told me to get my wife off the title would not be a problem (WRONG)
Burt also told me i would say 180 a month and only have to bring $480 to close. (Wrong)
it became apprarent that this guy had no clue of what he was doing.

they made me jump though hoops trying to get this stupid loan and i could never call and talk to Burt directly, i ended up talking to his boss Adam, but Adam did seem to care but never did anything.

Latter he told me i would have to pay and extra $40 a month for only 10 months, i check and recheck with him and asked for proof on this with an amerazation

I really could go on and on with tons of details about this messed up process but i will not, just understand that i have done other refi in the past with my rental house and the purchase of this house and have never been screewed around with so much. Never use Quicken loans, they suck.